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Pineapple Hospitality Company Night Auditor at Staypineapple University Inn in Seattle, Washington

We are offering a $2,000 Signing and Retention Bonus! *(See below for more details) Pineapple Hospitality is a rapidly expanding boutique hotel management company. We are looking for team members who are all about providing outstanding guest service—this is hospitality after all. We’re fun, a little quirky, and always striving to get better (that’s where you come in). Currently we have ten hotels in six states, with plans to continue growing. If you want to be part of a far-from-stuffy company with lots of opportunities, this may be the place for you. *Who We’re Looking For: NIGHT AUDITOR FOR STAYPINEAPPLE UNIVERSITY INN IN SEATTLE, WA. Creating an unforgettable hotel experience is not a 9-to-5 job. For us, impeccable service never sleeps, so we hope you’re a night owl. As Night Auditor you are responsible for maintaining our lofty guest standards overnight and ensuring the property is safe and secure as well. What You Bring: It may be dark out, but nighttime is when you shine. The front desk is yours so get ready to wear a lot of hats. From check-in to check-out and everything in between, you’re the person our guests will be looking to (and with late arrivals they may be cranky so a positive attitude is a must). Here are a few of the other tasks that will keep you busy on a nightly basis: 1. Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests. 2. Completing group pre-registrations and blocking room reservations, as well as pre-registering VIPs. 3. Maintaining knowledge of current hotel rates, sales strategies, current special rates and types and locations of available rooms. 4. Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches. Where You’ve Been: We’re looking for someone with an Associates Degree (or equivalent) from a two-year college or technical school or six months to one year of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive way at all times, fulfilling requests (even dumb ones) in a timely manner. If you don't work well under pressure, this won’t be a great fit. A working knowledge of Microsoft Windows and Office as well as Opera PMS is preferred. When You’re Here: This probably goes without saying but you’ll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company. Signing and Retention Bonus schedule of payment: $500 on Day 30 $500 on Day 180 $1,000 on Day 365 Some other awesome benefits we provide: Your health *– We partner with Aetna as our health insurance provider to offer multiple PPO plan options for Team Members and their families. Depending on the plan, deductibles can be as low as $500 per year. Coverage starts at $95 per month. *Your smile *– Our dental insurance provider is Delta Dental. Our plan covers 100% preventive care, 80% basic services coverage and 50% major services coverage. Team Member coverage is FREE! *Your eyes – We use VSP for vision insurance. Each year, you are eligible for an annual vision exam with a $10 copay, and prescription glasses with a $25 copay. Team Member coverage is FREE! Your time - Because hospitality is a 24/7/365 business, we work when others play. However, we offer a very generous PTO plan that is available to ALL employees (both full-time and part-time). Full-time employees can accrue up to 14 days during their first year of employment and 17 days during their second year of employment. This time can be used any way you choose - vacation, sick, personal or to celebrate holidays. Your money *– Team Members can participate in a Flexible Spending Account that allows up to $1,000 annual pre-tax maximum contribution for personal health care expenses and $5,000 annual maximum employee contribution for dependent health care expenses. *Your choice – We offer a number of different low-cost insurance options depending on where you are in life and what is most important to you. * Pet insurance * Life insurance (employee, spouse and children * Short-term Disability insurance * Accident Insurance Your travel – Want to visit the Empire State Building or the Golden Gate Bridge? Staypineapple Team Members can stay at any of our properties for $60 per night! Need something to eat? Food and beverage is discounted 30% during your stay. Want to treat someone special? Upgrade to a suite for 50% off the upgrade fee. Your rewards – Great service and teamwork deserves to be rewarded, and cash is king! Get caught doing something awesome by a member of the management team, get a $6 Pineapple Chunk to redeem at any time. Get caught doing something amazing, get a $50 SuperChunk! Department: Front Desk Location: Seattle, WA