Stride Multi Client Accounting Manager in Seattle, Washington
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POSITION: Multi Client Accounting Manager
The position of Accounting Manager is responsible for operational leadership and support, process development and hands-on client account management.
The position is responsible for ensuring client satisfaction, ensuring that Stride's bookkeeping and accounting deliverables are clean, accurate and on time, and working with the client to support their financial needs.
DUTIES & RESPONSIBILITIES
The following is not an all inclusive list and additional duties may be assigned as necessary:
Onboard New Clients
Oversee and support implementation of new clients. Ensure that implementations are completed on time, within budget, and meet client expectations.
Be the expert - collaborate with clients to figure out the best financial processes, with a clear eye towards standardization.
Leverage our standard processes and systems as much as possible, while ensuring that our clients meet their objectives.
Build and nurture trusting relationships clients, ensuring professional and reliable communication on all accounts.
Keep and Grow Existing Clients
Ensure that client requests are resolved and communicated in a timely manner to internal and external parties.
Ensure deliverables are accurate and meet client expectations.
Deliver and discuss monthly financial reports with client.
Work with client to develop any custom processes that arise from their evolution as a business.
Check in with clients frequently to ensure satisfaction, offer new services, etc.
Perform periodic scope reviews of assigned accounts for accuracy and growth opportunities.
The qualified candidate must have the following experience and attributes:
Experience in accounting and finance for professional service firms
At least 5 years experience in Bookkeeping, Financial Management, and/or General Ledger Accounting.
Excellent communication skills both verbal and written; highly organized.
Has an incredibly high bar; constantly and consistently drives for excellence.
Excellent interpersonal skills and a collaborative management style.
A demonstrated commitment to high professional ethical standards and a diverse workplace.
Well-versed at operating in a fast-paced, community environment.
Excellent people manager, open to direction and collaborative work style and commitment to get the job done.
Highly organized with a strong project management and systems engineering orientation.
High comfort level working remotely; ability to communicate well within a distributed team.
Excellent computer skills and proficient in GSuite and other standard programs; experience with or the ability to quickly learn Quickbooks accounting software along with cloud-based billing software and various web-based tools for banking and credit card processing.
Superior relationship building skills and account management experience with clients ranging from $1m to $20m in revenues.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is remote (work-from-home). You will work from the location of your choice, in a distraction free environment.
Moderate noise (i.e. business office with computers, phones, and printers, light traffic).
You will use your own equipment, which should include high-speed internet, PC with Windows 7 or newer and MS Office, webcam with microphone and speakers, and phone.
Travel requirements are infrequent. We typically have an annual in-person company-wide meeting.
While work schedules can be flexible based on location, please note that all team members are required to work during our core business hours of 9am-2pm Pacific Time, Monday-Friday.
WHO WE ARE
Stride was founded to help fast growing small business owners get and stay in their zones of genius by providing reliable, cloud-based accounting and payroll solutions. We exist on the premise that when business owners have trust and confidence in their financials, they can move their business forward faster by making more confident business decisions. We employ both commercial off the shelf and custom software to provide efficiencies to our clients, and stay on the cutting edge of the ever-changing accounting industry. We are committed to hiring an elite team of professionals with the knowledge, team-orientation, and communication skills to help our clients grow their businesses.
WHO WE WORK WITH
We work almost exclusively with fast-growing small businesses in professional services and technology. These are organizations that want to better understand their unit economics and that look to Stride to help them capture data correctly in order to make proper investments.