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University of Washington MEDICAL TOURISM PROGRAM OPERATIONS MANAGER in Seattle, Washington

Req #: 242199

Department: UW MEDICINE AMBULATORY BUSINESS OPERATIONS

Job Location Detail: UW TOWER - 4333 BROOKLYN AVE NE - SEATTLE, WA 98105

Posting Date: 03/03/2025

Closing Info: Open Until Filled

Salary: $6617 - $9925 per month

Shift: First Shift

Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230119_a11y.pdf)

UW MEDICINE AMBULATORY BUSINESS OPERATIONS has an outstanding opportunity for an MEDICAL TOURISM PROGRAM OPERATIONS MANAGER Work Schedule

  • 100% FTE

  • HYBRID – 3 DAYS ONSITE and AS BUSINESS NEEDS DICTATE POSITION HIGHLIGHTS

  • This program was built to react to those approaching our internationally known providers for services at UW Medicine facilities DEPARTMENT DESCRIPTION The Medical Tourism Program supports international patients who wish to receive medical care at UW Medicine facilities PRIMARY JOB RESPONSIBILITIES

  • Serve as a dedicated liaison to facilitate professional and effective communication and coordination between surgical teams, revenue departments, and international patients

  • Address any issues or concerns that may arise during the patient's care journey

  • Interface with Health Information Management Departments at hospitals abroad to obtain relevant medical records needed for UW Medicine

  • Develop and execute a marketing strategy to promote the consolidated for streamlined navigation to UW Medicine surgical teams

  • Accommodate requests for Surgical Spine, Neurology, Cardiology, Oncology, and other specialties REQUIRED QUALIFICATIONS

  • Bachelor’s degree and five years of experience in health care delivery systems including 3 years of experience in Program development, management or Project management or other related leadership experience

  • Experience as a leader or peer-leader for teams beyond direct supervisory control, including professional staff development and change management

  • Experience in healthcare management, program design, finance, data, change management, customer service, and community outreach/relationship-building among diverse stakeholders

  • An equivalent combination of education and experience may substitute for stated requirements

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

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