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SUMMARY

At ZoomCare we are working hard to make healthcare easy. Our mission is to deliver innovative, high-quality, convenient healthcare when patients need it. We offer same-day, no-wait visits in urgent care, primary care, and specialty care and we're expanding from our roots in the Pacific Northwest to new markets. We hope you will apply to become part of our dedicated, fast-moving team of superstars!

ZoomCare is seeking a Medical Assistant Float to join our team! The MAFloat is responsible for delivering the Perfect Visit experience across all service lines. The MA Float is responsible for scheduling in person and telehealth appointments, updating medical records, checking patients in and out for appointments, performing blood draws, processing labs and maintaining inventory. Float Associates are required to travel to different clinics as dictated by business needs.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Represent our values: Awesome, Creative, Respectful, Team Players, Get it Done.

• Check patients in and out for appointments and maintain the patient’s demographic and insurance information.

• Process patient payments and expertly offer customer service to patients, helping them understand their insurance costs.

• Interview patients, record their medical history and take vital signs while adhering to all medical standards.

• Apply splints and dressings, and facilitate simple wound management under provider orders.

• Process and document specimen results, maintaining laboratory standards and completing proficiency testing to ensure certification completion.

• Assist providers during exams and procedures, administer medications and vaccines, and deliver emergency care as needed.

• Educate patients on how to navigate their ZoomCare medical record.

• Maintain patient’s demographic and insurance information.

• Perform blood draws and finger sticks while adhering to all written laboratory standards.

• Maintain supply inventory; order, receive, and store suppliesand maintain basic medical equipment.

• Collaborate with the team to problem solve, provide feedback, and creatively brainstorm ways to improve the patient experience at ZoomCare.

• Ensure the clinic remains clean and neat.

• Perform electrocardiograms (EKG) when indicated.

• Collect various specimens from patients, such as blood, urine, or throat swab samples, based on standing orders and safety guidelines.

• Other duties as assigned.

QUALIFICATIONS

• High school diploma or GED equivalent; bachelor’s degree preferred.

• 1+ years of Medical Assistant experience.

• Strong verbal, written, interpersonal, and communication skills.

• Able to maintain patient privacy and confidentiality.

• Proficient in Google Suite, Microsoft Office, AthenaOne, and other relevant software applications.

• Excel in a fast-paced work environment, thriving under pressure and time constraints.

• Must be able to obtain a Medical Assistant-Phlebotomist license within 6 months of hire, and be able to complete the ZoomCare accelerated phlebotomy course.

• Current BLS for Healthcare Providers certification from a recognized and reputable organization (e.g., American Heart Association, Red Cross) or the ability to obtain one within 1 month of hire.

• Must have a Medical Assistant- Registered license.

• Preferred: Current licensure/certification as a; Certified Medical Assistant, Clinical Medical Assistant, National Certified Medical Assistant, Clinical Medical Assistant Certification or prior experience as a Medical Assistant - Registered.

COMPENSATION PACKAGE

• Medical, Dental, Vision benefits

• 401K with employer match

• Paid Time Off, Paid Holidays, Paid Parental Leave, Sabbatical Program

• Hourly Pay rate: $27.00 - $35.00 DOE

• Other Compensation: May be eligible for other compensation such as bonuses

WORKING CONDITIONS

• Frequent walking, sitting, standing, and reaching overhead.

• Occasional crouching, kneeling, and bending.

• Prolonged periods working at a desk and on a computer.

• Must be able to lift up to 40 pounds at a time.

• Patient volume may often require working more than scheduled hours per week or outside of regular business hours to complete essential duties

• Fittested for an N-95 mask, must beclean shaven where the respirator seals to the face for fit testing or when wearing the respirator.Must wear a mask as needed

ZoomCare is committed to the safety and wellbeing of our employees and patients. Therefore, we require that patient-facing employees receive all required vaccinations, including, but not limited to, Hepatitis B., MMR, PPD, Varicella (Chickenpox), TD/TDAP, and all employees to receive COVID-19 as a condition of employment. Medical and religious exemptions or reasonable accommodations may apply.

Schedule

Sunday (10 hours), Monday/Tuesday (11 hours), Wednesday (half day)

Job Category: Clinic Associates Team