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JLL M&E Global Program Manager in Seattle, Washington

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together. If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table! Job Summary/Goals The Meetings & Events Global Program Manager leads the outsourced contractors supporting the M&E Team. The program acts as a liaison between M&E Client Leadership, serving as a single voice for the enterprise with overall responsibility for resource support in alignment with key initiatives to the strategy and vision. The Global Program Manager creates and manages high performing teams to not only delight our clients but keeps employees engaged and thriving. The ideal candidate for this position is organized, resourceful, connected and resilient, with excellent stakeholder management and communication skills. Primary Responsibilities Responsible for recruiting, staffing, performance management, budgeting and administrative support for outsourced contractors supporting the M&E Team. Communicates well at an executive level, but also deeply knowledgeable in operational detail and able to engage tactically as required. Manages escalatory matters quickly and effectively Hires, attracts and retains a team of top talent employees; improves team performance through regular coaching and feedback; provides recognition Oversees partnerships with internal stakeholders and 3rd party operational teams to drive program goals and key projects and initiatives. Build relationships with key stakeholders to assess internal customer needs and develop M&E program capabilities in service delivery, operations, supplier management, and strategy. Assist and communicate with Meetings & Events leadership in decision-making, program management and initiative implementation. Drive proactive stakeholder management/change management initiatives that result in increased adoption of services and strategies. Build a collaborative relationship with Meetings & Events leadership and workstreams to share and leverage best practices and drive innovation. Ensures that quality processes and tools are incorporated into all daily activities to drive process efficiencies, standardization and optimization. Investigates and resolves business partner issues/problems. Primary enterprise SME and contact for program management support for Meetings & Events Skills Strategic and creative thinker Highly developed problem-solving skills Excellent written, verbal and interpersonal communication skills Strong financial acumen for budget management skills Vendor/supplier management Proficient with Microsoft Office (Word, Excel, PowerPoint), SharePoint and p

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