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The Hartford Marine Claims Senior Adjuster in Seattle, Washington

You are a driven and motivated problem solver ready to pursue meaningful work. You strive to make an impact every day & not only at work, but in your personal life and community too. If that sounds like you, then you've landed in the right place.

We are searching for a motivated, positive individual to join our claims team as a Marine claim adjuster Specialist. Responsible for maintaining and processing Marine claims. You will be handling a wide variety of claims including Cargo, Marine Liability (P&I) Primary and Excess, MGL, Craft, Transport.

Target Start Date: December 19th, 2022

Work Hours: Core business hours Monday through Friday

This is a remote work from home position


  • Proactively investigate, negotiate and resolve high exposure claims, involving complex issues and/or litigation.

  • Ensures that claims are analyzed for coverage and are adjusted and paid properly within company guidelines.

  • Develop and maintain strong relationships with brokers and clients.

  • Coordinating and managing communication with internal and external stakeholders (e.g., Underwriting, reinsurers, external vendors, etc.) to ensure the highest level of customer service.

  • Claims Processing and Administration.

  • Investigation and Reserving of Claims.

  • Investigate high exposure claims that involve complex issues and/or litigation – requires qualified legal analysis.

  • Evaluate and address coverage issues and determine appropriate reserving levels.

  • Maintain an Active Diary.

  • Drive effective subrogation/salvage processes.

  • Ensure all claims handled within authority limits and in line with our procedures and guidelines.

  • Selects vendors, lawyers, independent surveyors and monitor expenses paid too these vendors to ensure service quality.

  • Reviews and analyzes claim reports to identify and address trends.

  • Develops and implements strategies to correct adverse trends.


  • Strong claims technical knowledge, and legal exposure in local market is essential. Expert understanding in relevant products, wordings, terms and conditions and coverages.

  • Five plus years of experience handling Ocean Marine claims.

  • Claims Handling: Expert knowledge of claims handling process from notification to settlement and recovery.

  • Strong litigation management skills required. An understanding of relevant legal processes and procedures, litigation management, attend mediations

  • Excellent interpersonal skills: strong written communication skills, ability to communicate clearly and effectively across various levels in the organization.

  • Capable of working and collaborating with virtual team members.

  • Ensure the use of best practices and compliance with all Company policies.

  • Approaching tasks proactively and anticipating needs. Thinking quickly and prioritizing multiple work streams.

  • Proficiency in Microsoft Office including Excel, Word.

  • Some travel for mediations.

For full-time, occasional, part-time or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Mifi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 5Mbps/30Mbps will be required. To confirm whether your Internet system has sufficient speeds, please visit from your personal computer.


The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$58,000 - $87,000

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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Sr Representative Claims - CH08BE


Human achievement is at the heart of what we do.

We believe that with the right encouragement and support, people are capable of achieving amazing things.

We put our belief into action by ensuring individuals and businesses are well protected, and by going even further – making an impact in ways that go beyond an insurance policy.

Nearly 19,000 employees use their unique talents in careers that span a variety of disciplines – from developing the latest technology to creating and promoting our products to evaluating future financial risks.

We’re also committed to programs that drive education and support volunteerism, which put human beings first. We do it because it’s the right thing to do, and because when our customers, communities and employees succeed, we all do.

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