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Nordstrom Manager, Technology Vendor Mgmt. Office in Seattle, Washington

Job Description

The Technology Partner Management team’s mission is to drive lifetime value in relationships with third party technology suppliers and vendor partners. We work with suppliers to ensure successful and cost-effective delivery of products and services key to the delivery of Nordstrom Technology products and capabilities. Success is measured in terms of Negotiation Value, value driven in the overall Vendor Partner Relationship, and benefit delivery. This leader understands and partners within and outside of Technology to strike the appropriate balance between cost and capability. To our Technology partners, this leader is the face and voice of Nordstrom and sets the tone for our relationships. Within Technology, this leader is a trusted advisor for all supplier-related concerns to Technology senior leaders and Chief Technology Information Officer.Nordstrom Technology is looking for an experienced technology leader to lead a team of vendor program managers. The ideal candidate will have hands-on project and program management skills, leading large cross-functional projects from definition to launch.

A day in the life…

  • Leadership and management of a team of Partner Managers.

  • Develops roadmap strategy, vision, business benefits, and prioritization of goals for Partner Management in support of a $300M+ annual non-labor portfolio.

  • Ensures alignment on priorities and direction by partnering with other groups, stakeholders, and leaders

  • Partners with engineering, Product Management, Finance, Legal, Risk, Strategic Sourcing & Procurement, and business stakeholders to meet strategic and financial objectives

  • End to end ownership of cross-functional projects, including product definition, roadmap planning, resource planning and project execution.

  • Leading the definition and execution of strategic projects aimed at reducing the total cost and time to market for launch.

  • Manages escalations with suppliers, and supplier turn-around plans

  • Owns direct communication with executive team.

  • Driving the delivery of critical business initiatives, managing all aspects of the project such as project planning, budget tracking, requirements definition, risk management, communication, and implementation planning.

  • Technical problem solver on the team, identifying innovative solutions to project deadlocks and resolving issues and constraints through consensus and sound judgment.

  • Facilitate the processes, and measurements, to ensure streamlined interactions between the Technology organization and supporting corporate functions such as Strategic Sourcing, Asset Management, Contract Administration, Contractor on-boarding, etc.

  • Build the relationships and relentlessly manage the performance of preferred and strategic vendor partners and suppliers, ensuring Nordstrom-quality expectations and contractual commitments are achieved

  • Partner closely with cross functional teams including Asset Management, Strategic Sourcing, Supplier Relationship Management, Finance, HR, and Audit to deliver on shared objectives

You own this if you have…

  • 8+ years of combined experience in technology and technology vendor management including technology contract compliance and budget accountability with emphasis on Software as a Service, cloud technology (AWS, Google), and eCommerce

  • 3+ years of technology management experience within a technology or ecommerce organization required

  • Experience managing strategic vendor and stakeholder relationships

  • Ability to define, measure and analyze team performance and processes to identify improvement opportunities

  • Expert knowledge of core infrastructure and software development principals

  • Proven track record of leading large cross-functional projects.

  • Exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solutions.

  • Demonstrated ability to tell stories with data to inform and influence decision making

  • Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment

  • Ability to simplify and communicate complex concepts to audiences at all levels within the organization

  • Exceptional written, verbal, and interpersonal communication skills

  • Bachelor’s degree in information technology, computer science, or closely related field desired

  • Master’s degree in related field strongly preferred


Selected candidate must be located within a commutable distance of the Nordstrom corporate offices in Seattle, WA

Relocation assistance may be offered to highly qualified candidates

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away

  • Life Insurance and Disability

  • Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at .

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Washington: $141,000 - $258,000 Annually

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser:

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!