Work in Washington Veterans Jobs

At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About the Role: The Revenue Operations team is responsible for creating, maintaining, and continually improving PitchBook's systems that support our client-facing roles in Sales and Customer Success. This team works cross-functionally with Sales, Marketing, Finance, and IT to drive efficiency, accuracy, and revenue growth. As the Manager of Deal Support at PitchBook, you will play a pivotal role in optimizing and overseeing the deal lifecycle, ensuring seamless operations and exceptional service to both internal and external stakeholders. Leading a team of Deal Desk Coordinators and Deal Auditors, you will oversee contract reviews, deal structuring, and compliance to ensure alignment with PitchBook's policies and objectives. This role demands a strategic leader with a keen eye for detail, strong process management skills, and the ability to collaborate effectively across multiple teams. You will be the linchpin between sales, customer success, finance, and legal teams, driving efficiency, accuracy, and alignment in all deal-related activities. Primary Job Responsibilities: Lead, mentor, and develop a team of Deal Desk Coordinators and Deal Auditors, fostering a culture of collaboration, innovation, and high performance Set clear expectations, provide coaching and development opportunities, and complete Quarterly Conversations to support team success Act as a bridge between Sales, Customer Success, Legal, Finance, and Operations teams to align on deal processes, approvals, and requirements Drive effective communication and training for the sales team on deal support best practices and policy updates Develop and refine workflows, tools, and templates to improve the efficiency and accuracy of deal structuring and contract management processes Identify opportunities for automation and innovation to enhance operational performance Guide Deal Desk Coordinators in working with the sales team to structure complex deals that align with customer needs while adhering to PitchBook's policies, pricing strategies, and legal requirements Support the team in navigating complex deal scenarios, ensuring solutions meet both customer expectations and organizational objectives Provide expertise on discounting strategies, approvals, and contract terms to facilitate smooth deal closure Oversee the contract review process, ensuring Deal Auditors accurately review all contracts and orders for errors and compliance with internal policies and external regulations Act as the point of escalation for high-value or complex contracts, ensuring issues are resolved swiftly and appropriately Track and analyze deal-related metrics to identify trends, risks, and areas for improvement Provide regular updates to senior leadership on deal desk performance, operational challenges, and key initiatives Support the vision and values of the company through role modeling and encouraging desired behaviors Participate in various company initiatives and projects as requested Skills and Qualifications: Bachelor's degree in business, finance, or a related field 5+ ye