Kelly Services LMS Administrator in Seattle, Washington
Let’s figure out what’s next together. If you ask us, this job looks great.
Kelly ® Professional & Industrial is looking for an LMS Administrator in Seattle, WA!
Schedule: Monday-Friday, 8am-5pm
The LMS Administrator will manage and coordinate training events and record and control training information for the Learning Management System (LMS).
LMS Administration and record control of training information with input from users, subject matter experts, trainers and other learning development personnel to ensure accurate learning plans/histories and availability of current training materials
Ensure training forms are entered into the LMS within 1 business day of receipt and retained per procedure
Review training form submissions for adherence to good documentation principals, accuracy and completion
Oversee the creation, edit and/or retirement of training items and curricula in the LMS Edit/link training materials to ensure availability to users via the LMS File and maintain training records for easy retrieval
Partner with the inspection/audit subject matter expert to generate LMS reports and/or retrieve training records to support inspections/audits
Build and/or run reports to show user status or other requested information
Apply LMS knowledge to provide front line technical support (or escalation) for users
Thoroughly research customer requests and questions and provide suggestions for resolution
Track and document all incoming customer requests, data entry and filing for department metrics
Maintain class offerings in the LMS Ensure Good Manufacturing Practices training records are completed per good document principals (GDP)
Monitor the Quality Training inbox to provide timely and accurate execution of customer training requests
Utilize a consultative approach and powerful questions in customer interactions and review training requests in order to address actual vs. stated training need
Always provide excellent customer service
Share information, answer questions, solve problems, and raise issues as necessary to promote an environment of teamwork and collaboration
HS Diploma and 3-5+ years administration/coordination/database experience
Good Manufacturing Practices (GMP) within a commercial biopharmaceutical, cellular therapy, or gene therapy industries, a plus
Proficient with MS Office, Access, MS Office 365, Learning Management Systems and Instructional Design platforms.
(Candidate should be prepared to display Instructional Design project)
Ability to follow and repeat procedures and standards
Excellent attention to detail
Ability to verify own work accuracy
Excellent verbal and written communication skills
Ability to solve problems using good judgment and discretion
High degree of customer service working with internal customers from all levels of the organization
Team player with demonstrated strong interpersonal skills and ability to build effective working relationships
What happens next?
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work.
Why Kelly ® ?
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.
About Kelly ®
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
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