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Carlson Rezidor Hotel Group Linen Runner in Seattle, Washington

Radisson Hotel Seattle Airport is now hiring for a Linen Runner. Benefits for this position include medical, dental, vision, 401(k), discounted employee meals, and many more.Key ResponsibilitiesCreates guest satisfaction and exceeds expectations by providing the service brand standards and genuine hospitality.Maintain high standards of cleanliness and presentation in all front of the house (customer) and back-of-house (employee) areas.Maintain hotel elevator landings by vacuuming, cleaning of all surfaces including glass and furniture, dusting, removal of trash/recycling. Guest hallway vacuuming as needed.Maintain the cleanliness of service landings and linen closets including the removal of trash and recycling throughout the day.Collect and transport dirty glassware including tumblers, rocks glasses and coffee mugs to stewarding for washing and return clean glassware back to service landings.Notifies supervisor promptly of any special guestroom/suite issues including the reporting of any maintenance needs.Ensures that all rooms/suites are secured upon leaving the guest room or suite.Assist Room Attendants by stripping check out rooms upon request in adherence to housekeeping policy.Throughout the day remove soiled linen, trash, and recycling from Room Attendant carts, guest rooms, hallways and service landings and drops linen down the laundry chute.Stocks linen/supply closets on each floor with clean linen and terry. Stock linen closet with toiletries such as coffee, tissue papers and toilet paper.Delivers additional linen and to Room Attendants.Provide information and service to guests, on request, while exhibiting a friendly behavior.Complete all periodical tasks and special projects, such as flipping mattresses, changing bed skirts, etc.Assists with performing inventory on housekeeping itemsRemove hotel issued items as requested by the guest (i.e. microwaves, roll-aways, etc.)Promptly handles guest complaints and fulfills guest requests to ensure their satisfaction and safety.Uses cleaning products and supplies properly to company and product recommended standards.Follows all protocols.Report any security safety related issues to their manager/supervisor.Follows all safety regulations when handling cleaning supplies or bodily fluids as outlined during company trainings.Works as a Team member to maintain pleasant work environment:Maintain a positive inter-departmental relationship through the hotel and with outside vendors.Follows all hotel policies and procedures.Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectationsGives personal attention, takes personal responsibility, and uses teamwork when providing guest serviceListens, apologizes with empathy, finds a solution, and follows through when resolving guest problemsProvides Yes I Can! genuine hospitality and teamwork on an ongoing basisAssumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest SatisfactionPerforms other duties required to provide the service brand behavior and genuine hospitalityPerforms other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our GuestRequirements/SkillsIdeal candidate will have a minimum of one-year hospitality experience in housekeepingFollows instructions and communicates effectivelyWorks well independently or as part of a teamStrong attention to detailCommitment to exceptional guest serviceWilling to work a flexible schedule including weekends and holidaysAdheres to the polic

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