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Pilot Ventures Leasing Agent in Seattle, Washington

Pilot Property Management is a growing company specializing in multi-family real estate in the greater Seattle area. Our focus on long-term client success is at the core of everything we do and we strive to operate the properties we have been entrusted to manage as if they were our own.

As we continue to grow our portfolio of 900+ units, we are seeking an additional Leasing Agent to join the team!

Job Summary

The Leasing Agent is responsible for marketing and leasing available apartments at a variety of buildings throughout the greater Seattle area. As the first point of contact for potential residents, the Leasing Agent is the face of the company. Successful Leasing Agents are professional and provide high-level customer service, consistent with Pilot Property Management's values for all residents and clients.

A typical day for a Leasing Agent includes advertising available apartments online, communicating with prospective residents, scheduling and conducting apartment tours, and coordinating maintenance and cleaning of upcoming availabilities.

This is a full-time, hourly position. Leasing Agents often work offset schedules, Tuesday through Saturday, 10am to 7pm (exact schedule will depend on assigned portfolio), reporting to a Property Manager. In addition to a base wage and benefits, Leasing Agents have the opportunity to earn commissions for filling vacant apartments.

DUTIES / RESPONSIBILITIES (including, but not limited to:)First and foremost, the Leasing Agent will provide prospective residents the absolute best move-in experience and provide existing residents with exceptional customer service. Other duties include:

  • Advertise and inspect available apartments

  • Schedule and conduct tours with prospective residents

  • Ensure leasing tours have highest probability of closing

  • Maintain records of guest activities and keep availability updated

  • Ensure apartments are ready for new residents prior to move-in date

  • Respond promptly to service requests and schedule necessary work to be completed

  • Maintain accurate and complete resident files in accordance with company policies

  • Report unsafe conditions to Supervisor and follow protocol to prevent accidents or injuries

  • Assist Property Managers and Property Management Team with tasks as needed

SKILLS / QUALIFICATIONS / QUALITIES

  • Understand and follow Federal, State, and local fair housing laws

  • Strong communication skills including excellent written and verbal communication

  • Computer literacy with ability to use email and scheduling software

  • Must have access to reliable and insured personal vehicle and be able to make appointments on-time (this position requires daily travel between various property sites in the greater Seattle area)

  • Ability to adapt to a fast-paced job and situational changes

  • Capacity to remain calm in intense situations

  • Accept constructive criticism and give appropriate feedback

PERKS / BENEFITS

Pilot offers a start-up environment with the stability of industry veterans and openness for creativity. Located in North Queen Anne (near Seattle Pacific University), our offices are easily accessible. Benefits include an employer-paid comprehensive health insurance plan, a paid time-off policy, 3% employer-match retirement savings plan, an annual health & wellness stipend and more. Leasing Agents are also reimbursed for business mileage and are eligible for commissions. At Pilot, we believe in building meaningful relationships and that starts with our team!

Pilot Ventures is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

To learn more about Pilot Ventures and our team, visit our webpage.

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