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Amazon Learning Experience Designer, Customer Obsession Learning in Seattle, Washington


Come build innovative learning experiences that develop the core behaviors associated with Customer Obsession! The Customer Obsession Learning team is looking for a creative, tech savvy Learning Experience Designer (LXD) with experience working across multiple instructional delivery modalities. The LXD will create high-quality training content in the following formats: interactive eLearning, videos and animations, instructor-led content, virtual workshops, toolkits, and simulations. The ideal candidate will be comfortable working end-to-end on multiple projects in a fast-paced, high-energy environment. The candidate should be an adult learning expert who is creative, analytical, and customer-obsessed.

Key job responsibilities

• Create blended learning materials using appropriate tools and delivery methods

• Evaluate learning solutions for quality, behavioral impact, and scalability

• Leverage technology to enhance learner access and provide just-in-time learning

• Collaborate closely with subject matter experts to ensure learning needs are met

• Stay up-to-date on new learning approaches, technologies, and tools

• Participate in our learning community to share best practices

• Develop assessments to measure learner outcomes

A day in the life

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan

About the team

We are Amazon's largest and longest-running cultural program. Our goal is to foster customer-obsessed behaviors by creating innovative tools and learning solutions that enable Amazonians to build experiences customers love.

Basic Qualifications

• 5+ years of experience in instructional design and learning content development

• Bachelor's degree in a relevant field or equivalent work experience

• Expertise in designing, developing, and assessing training to industry standards

• Strong working knowledge of eLearning authoring tools (e.g. Captivate, Articulate)

• Excellent visual design and user experience skills

• Proven ability to collaborate with stakeholders and manage multiple projects

Preferred Qualifications

• 2+ years of project management experience

• LMS administration experience (e.g. Cornerstone)

• Background in instructional design, curriculum development, or performance improvement

• Graduate degree in Instructional Design, Adult Learning, or a related field

• Experience working in a fast-paced, corporate training environment

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $57,900/year in our lowest geographic market up to $123,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.