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University of Washington LEAD REDCap ADMINISTRATOR in Seattle, Washington

Req #: 243999

Department: UW MEDICINE IT SERVICES

Appointing Department Web Address: http://uwmits_hires.uwmedicine.org/

Job Location Detail: Primary work location may be fully remote within the US or at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle

Posting Date: 02/28/2025

Closing Info: Closes On 03/07/2025

Salary: $9,584 - $11,127 per month

Limited Recruitment: Open to Department employees only

Shift: First Shift

Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, click here.

UW MEDICINE IT SERVICES has an outstanding job opportunity for a Lead REDCap Administrator position.

PLEASE NOTE: This position is open to current UW Medicine IT Services employees only. WORK SCHEDULE

  • 100% FTE – 40 hours per week

  • Day Shift – UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 – 17:00 (PST), Monday-Friday DEPARTMENT DESCRIPTION UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.

    POSITION HIGHLIGHTS

  • 100% remote opportunity

  • Values-based work environment

  • Active departmental Equity, Diversity, and Inclusion Committee

  • 15 days of vacation your first year – Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year

  • 100% matching, 100% immediately vesting 403(b) PRIMARY JOB RESPONSIBILITIES

  • Supporting the direction and priorities of the Manager by coordinating and overseeing the operational activities and system maintenance, and ensuring standard services are meeting appropriate targets

  • Prioritizing and distributing the workload throughout the team, managing the day-to-day workflow, and reporting to the manager the status of work assignments

  • Providing a point of escalation for operational and other service issues

  • Identifying and proposing service management improvements

  • Providing advice, coaching, and mentorship to team on work techniques, best practices, and operational expertise

  • Serving as the manager’s delegate to represent the team to customers, project managers, technical leadership, and organizational management REQUIREMENTS

  • Bachelor’s degree in Computer Science, Information Computer Science, Information Technology, Biomedical Informatics or related field or equivalent combination of education/experience

  • 6+ years’ experience must include the following:

  • 5+ years of experience with end user support in an IT domain

  • 5+ years of experience with designing projects in REDCap

  • 5+ years of research experience, preferably in the clinical domain

  • 1+ year(s) of formal mentorship for technology professionals

  • Maintains certification, coaches, and demonstrates competency in REDCap

  • Advanced experience with requirements gathering and analysis, including direct work with end users or customers

  • Experience presenting at annual REDCap Conference and/or REDCap administrative consortium calls

  • Advanced experience developing, maintaining, and managing IT applications and systems in a healthcare setting

  • Advanced understanding of database design and debugging skills

  • Advanced experience running all validation scripts

  • Advanced SQL skills in terms of the REDCap backend SQL database ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. (https://www.uwmedicine.org/jobs) Join our mission to make life healthier for everyone in our community.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

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