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YMCA of Greater Seattle Lead Float Case Manager (with Authorized Driver) in Seattle, Washington

Overview

Our Commitment to EquityThe Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.

Job Summary

The floating Lead Case Manager position is focused on supporting the Y’s Housing & Homeless Services division in King County. This position is great for someone who can identify gaps in programs and determine client-focused solutions. This position will be focused on our housing sites, outreach, Permanent Supportive Housing, and Rapid-Rehousing programs. As part of this role, you may carry a caseload outside of the previously mentioned programs, and from multiple programs and contracts. This position will be working primarily on-site at our Downtown and Capitol Hill housing site locations and will have a flexible schedule that will include overnight shifts, weekends, and holidays as needed. Below is some information about the specific programs this position will be helping to support. Roy Street in Capitol Hill and YAIT in Downtown Seattle are two of the Y’s Transitional Living Programs (TLP). They both serve young adults ages 12-24. Program participants live on-site in their very own studio efficiency. The Arcadia Drop-in and Shelter programs are emergency services for youth and young adults ages 12-24 (Drop-in) and 18-24 (Shelter) actively experiencing homelessness, housing instability, or living in unsafe environments. These programs offer essential items such as hygiene supplies, showers, food, and laundry services, as well as case management support that includes help with self-identified goals that may include housing, employment, education, life skills, and whole person health including mental health and substance use disorder services. The Arcadia Drop-in services are offered seven days, where clients have a safe space to meet their needs and connect with needed resources and referrals. The Arcadia Shelter, YAIT, and Roy Street operate 365 days per year and must have staff coverage. The floating Lead Case Manager may also need to work on community-based housing programs. Community-based housing primarily consists of working Monday-Friday business hours.

This position is with the Y Social Impact Center, the social services branch of YMCA of Greater Seattle (YGS). The mission of the Social Impact Center is to accelerate young people’s ability to build safe, successful, and happy lives. Every year, we serve 5,000 children, youth, young adults, and families across King County with programs that aim to strengthen young people’s ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; ensuring stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center Y’s programs include housing, behavioral health, foster care licensing, violence prevention, education, and employment. Many of the young people we serve have had involvement in the foster care, criminal justice system, and/or homelessness systems.

What You Will Get From Working at The Y

  • Membership to the YMCA of Greater Seattle for you and your household

  • Medical, Dental, Vision, and Life insurance

  • Retirement with generous employer contributions

  • Free access to mental health resources

  • Rapidly-accruing paid time off (PTO)

  • Discounts on qualifying YMCA of Greater Seattle childcare and day camp programs

    Hiring Range: $27.00 - $30.00/hour

Responsibilities

  • Coordinates program activities in one or more program areas, ensuring staff coverage, supporting staff and participants, and performing other operational activities as assigned. Coaches staff in program areas to ensure the highest level of service.

  • Provides specialized services to young adults in education, employment/career development, housing, technology, or other designated fields, and supports them in achieving their goals.

  • Build strong relationships with Y program participants to provide quality services effectively.

  • Develop individualized, strengths-based, youth-driven service plans.

  • Supports program director(s) in ensuring high-quality service delivery, contract compliance, and outcome achievement; must understand contract/grant terms and conditions.

  • Researches best practices in the field; creates and maintains specialized resource library.

  • Maintains clear, professional, timely participant contact notes, service plans, progress updates, outcomes, and other documentation in designated databases.

  • Teaches life skills, job readiness, or other subject matter individually and/or in groups, often experientially. Teams effectively and collaboratively with YMCA staff and/or community partners to plan and facilitate activities, including visits to related resources in the community. May coordinate delivery of life skills workshops.

  • Builds and maintains collaborative relationships with funding liaisons, other service providers, businesses, and/or educational institutions related to specialized services.

  • Supports participant success in key domains such as safe and stable housing, permanent connections to supportive adults, education and employment, health and well-being, and life skills.

  • Supervision of year-round employees, volunteers, interns, or national service members (AmeriCorps, etc.).

  • Participate in the YMCA annual fundraising campaign to engage community members in volunteerism and philanthropic support for the Y mission.

    Code of Conduct for Applicants (https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=191063&hashed=999166779)

Qualifications

  • Bachelor’s degree in psychology, social work, administration or related field or equivalent experience, Masters preferred. Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered.

  • Minimum three years of experience working with teens or young adults in foster care, group care, housing, education, juvenile justice, anti-poverty, vocational support, mental health, chemical dependency and/or homelessness fields.

  • Ability to teach effective independence skills for a variety of learning styles and to plan supportive activities.

  • Strong youth engagement and relationship-building skills.

  • Strong verbal and written communication skills, including skills in coaching and giving/receiving feedback.

  • Strong organizational skills.

  • Basic computer skills and working knowledge of Microsoft Office.

  • Current state approved First Aid and CPR certification.*

  • Current approved HIV blood borne pathogens training.*

  • Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.

  • Within 30 days of employment or first available training.

    • Some Case Manager positions required Bachelor's degree or higher.

    ** Within 30 days of employment or first available training.

    Authorized Driver Requirement

    This safety-sensitive role requires transporting clients as “authorized drivers” for the Y using your vehicle. To meet this requirement, you must be age 21+, have a valid driver's license for at least three years and possessing a driving record that meets Y standards (no more than two moving violations within the last three years, no significant incidents such as reckless driving, DUI/DWI, no tickets 20+ miles above the speed limit etc. within 5 years) and proof of current auto insurance; minimum recommended coverage limits are $300,000 per incident, and current vehicle registration is required. You must also pass a drug screen that will test for impairing substances, including marijuana.

    Our Commitment

    The YMCA of Greater Seattle (YGS) is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.

    We are a drug & alcohol-free workplace; all job offers are contingent on the results of a background check and (on applicable jobs) drug screening, including screening for marijuana. We participate in the Federal E-Verify system.

    If you need assistance of any kind with the application process, reach out to recruiting@seattleymca.org or the HR department at 206.382.5082.

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