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Catholic Community Services KC Operations Coordinator in Seattle, Washington

Overview

Program Description

Catholic Community Services is a successful and growing non-profit agency with an entrepreneurial and dynamic culture of helping those most in need throughout King County. Guided by core values of compassion, diversity, excellence, justice and stewardship, the Operations Coordinator is a key part of the operations team’s commitment to social justice.

Position Description

A successful Operations Coordinator will be a highly organized self-starter. The Operations Coordinator provides administrative and logistical support to the Agency Director and staff team throughout Catholic Community Services King County. The successful applicant must be able to work in a fast-paced office with attention to detail, ability to multi-task and respond to emergent issues and projects.The Operations Coordinator will provide administrative and technical support to programs to ensure compliance and consistency across CCS King County. They will provide excellent service to all stakeholders with a focus on finding collaborative solutions to any challenges.

Responsibilities

MAJOR DUTIES AND RESPONSIBLITIES:

Program Support & Reporting:

  • Assist KC Administrative Leadership Team with reporting and special projects to ensure high quality, equitable services across all KC programs.

  • Assist Director of Program Support with compliance reviews, confidentiality scans and other Quality Improvement reporting activities.

  • Assist Director of Program Support with annual Catholic Charities USA report on all services provided across all KC programs.

  • Assist Clinical Director with reviewing Incident Reports to ensure incidents are tracked and addressed across programs.

  • Provide ongoing reminders and technical support for the completion of required staff trainings across all KC programs.

  • Assist programs with survey data collection, entry and analysis and provide technical support as needed.

  • Assist Operations Manager with updating KC program information, including web updates, 211 updates, agency brochures, and community partnerships.

Program Opportunities:

  • Respond to inquiries about volunteer opportunities and coordinate volunteer referrals and application process across KC Programs.

  • Respond to inquiries and coordinate distribution of in-kind and meal donations for KC programs.

  • Respond to inquiries about internship opportunities and track referrals from universities and other internship partners.

  • Field inquiries for partnerships with other organizations.

  • Search for new opportunities or partnerships that support program goals.

Administrative Support:

  • Complete business card and stationary requests.

  • Assist with Accounts Payable Requests and credit card expense trakcing.

  • Prepare letters, reports, applications, emails and other correspondence.

  • Responsible for ordering, organizing & expense tracking office and event supplies.

  • Keep office supply closet, Front Desk supplies, and Admin areas organized and well-stocked.

  • Perform other tasks or special assignments as delegated by Agency Director or designee.

Event Support:

  • Support for a wide variety of staff events, including committee and leadership meeting and building/agency-wide events.

  • Send out announcements, track RSVPs, order supplies, and coordinate programming for events.

  • Provide technical assistance for online meetings and trainings.

  • Represent CCS at service fairs and other community events.

SECONDARY DUTIES AND RESPONSIBLITIES- AS NEEDED: This position provides back-up to the KC Admin Team and RCC Front Desk Team with the following:

Communications & Customer Service:

  • Provide support to the RCC Front Desk Team by ensuring coverage, triaging issues, and updating resources.

  • Route communications between the public and CCS King County programs and departments, including referrals and resources.

  • Ensure KC program directories are up-to-date and communicated across the agency.

CCS Move-In Assistance Funds:

  • Coordinate all aspect of Hunthausen & Threshold Funds, including responding to inquiries, processing applications, tracking client data, sending welcome packets, and reporting to funders.

*Tasks included in the descriptions are meant to provide examples and not intended to be exhaustive.

General Responsibilities:

  • Maintain accurate record of hours worked and turn in timesheets and mileage reimbursement on schedule.

  • Attend trainings required of employees and staff and supervisory meetings as scheduled.

  • Contribute to the mission of Catholic Community Services.

  • Contribute to and support a positive, team-oriented work environment.

  • Perform other job-related duties as assigned.

JOB CONDITIONS:This position requires the employee to work in an office environment where there may be interruptions and a moderate amount of noise from telephones and conversations among employees. Extensive use of computers and related office equipment is typical of this position

Qualifications

MINIMUM QUALIFICATIONS:

  • Demonstrated ability to manage several diverse tasks at the same time and meet deadlines.

  • Good English composition and proofreading skills.

  • Excellent word processing skills and solid experience working with Windows, particularly Outlook. Excel and Word programs including drafting and formatting professional spreadsheets and documents. Knowledge of Microsoft Visio is a plus. Ability to learn new computer skills as needed.

  • Ability to track a simple budget.

  • Ability to manage confidential information.

  • Ability and willingness to work a flexible schedule as needed.

  • Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.

  • Willingness to learn and work within an environment.

  • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.

  • Criminal history background checks are required prior to employment

PREFERRED QUALIFICATIONS:

  • Bachelor's degree.

Knowledge of services for homeless individuals, low-income housing projects, and resources for low-income people in Seattle.

Job LocationsUS-WA-Seattle

Posted Date2 days ago(4/7/2021 6:22 PM)

Job ID2021-5292

of Openings1

CategoryAdministrative/Clerical

MinUSD $20.36/Hr.

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