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ARAMARK IT Technical Associate Analyst - Nike in Seattle, Washington

Aramark (NYSE: ARMK) proudly serves the world's leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. We deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. We strive to create a better world by making a positive impact on people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively and responsibly; operate efficiently and reduce waste. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ+), DiversityInc, Equal Employment Publications and the Disability Equality Index. Learn more about working here at www.aramark.com/careers or connect with us on Facebook, Instagram and Twitter.

Description

About LifeWorks Restaurant Group :

Founded in 2008, LifeWorks Restaurant Group creates customized restaurants in office buildings that are unique to each client organization we serve. Our goal is to "Inspire Life at Work" and our chefs are dedicated to the creation of menus that use local ingredients to prepare sustainable, authentic dishes from scratch each day. From the beginning of each client relationship, the team at LifeWorks Restaurant Group establishes a transparency with its partners, from space design and delivery to the marketing of the final, branded product. For more information, please visit: http://lifeworksrestaurants.com.

Position Summary:

IT Technical Associate Analyst executes key processes related to the tactical execution and implementation of the following, but not limited to: menu management, re-work of POS system for client-specific categories, IT support to include training for onsite team, assist with managing AV equipment and filming of virtual programming events, and other present and future technology projects as needed. This position requires someone who is able to work independently, is a self-starter, and able to respond in a matrixed, fast-paced environment.

Specific Responsibilities:

  • Drive tactical support for technology and development for the onsite team

  • Ensure proper configuration to integrate POS data into enterprise systems

  • Configure payments including credit cards and other approved payment methods

  • Support deployment teams during client implementations pre and post go-live

  • Individual must possess sophisticated communication skills (written and verbal) with demonstrated ability to build effective working relationships with multiple levels of management

  • Excellent time management skills with ability to complete assigned tasks on schedule

  • Responsible for daily interactions with field operations personnel and system administration processes

  • Support the team to ensure menu support tickets are tracked and resolved within agreed upon service levels. Handles menu support escalations to ensure they are resolved timely.

  • Must have strong communication skills and able to convert IT technical language into Front Line First user friendly learning

  • Perform other duties as required or assigned which are reasonably within the scope of role

Qualifications

  • Provides high level of support to onsite team with technology related projects' timeline and addresses matters in a timely manner.

  • Bachelor's Degree and 1-3 years IT Systems experience preferred. Must have excellent time management skills.

  • Advanced Microsoft Office skills are required, including Excel and PowerPoint. Position requires exceptional written and verbal communication skills.

  • Excellent customer service skills required.

  • * This position is based out of Beaverton, OR*

#FS-100

Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran

Aramark will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance ordinance.

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