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Actalent IT Support Technician in Seattle, Washington

HYBRID Job Opportunity based in Seattle, WA. Candidates MUST be open to coming on site 3x weekly.


The Vulnerability management team for Amazon Store Security is responsible for the installation, maintenance and troubleshooting of desktop computers, peripherals, software and related systems. Responsibilities include the timely resolution of issues affecting hardware, software and user permissions, as well as routine hardware maintenance.

  • Detailed knowledge of basic computer concepts, PC hardware and software troubleshooting, and workstation (desktop/laptop) hardware.

  • Experience supporting Windows XP/7 and Server operating systems in a managed desktop environment.

  • Experience supporting Macintosh OS X (10.4 & upwards) desirable.

  • Basic working knowledge of Linux/UNIX systems (Red Hat preferable) at a user level.

  • Solid knowledge of networks including Ethernet, TCP/IP, and Windows Server networking.


  • Security (MUST HAVE)

  • SQL

  • PC Support

  • PC Troubleshooting

  • Apple

  • Cisco Certified

Additional Skills & Qualifications:

  • Additional vendor administrator level certifications preferred, especially Apple ACMT/ACSP and Cisco CCNA.

  • BS Degree in computer science or combination of education and relevant experience.

  • 3-6 years relevant work experience.

  • Self motivated with the ability to work independently with minimal supervision.

  • Ability to maintain Customer Focus, stay motivated and be proactive.

  • Insist on the highest standards from self and others.

  • Good verbal and written communication skills

  • Good attention to detail and organizational skills.

  • Must be able to safely lift up to 50 lbs.

This is NOT a C2C (Corp to Corp) Job Opportunity

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent

  • Maintaining an inclusive environment through persistent self-reflection

  • Building a culture of care, engagement, and recognition with clear outcomes

  • Ensuring growth opportunities for our people

Actalent is an equal opportunity employer.

About Actalent

Actalent connects passion with purpose. We help visionary companies advance their engineering and science initiatives through access to specialized experts that drive scale, innovation, and speed to market. With a network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences services and workforce solutions brand in 2021.