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University of Washington HR BUSINESS ANALYST, PROJECTS in Seattle, Washington

Req #: 240981

Department: UW MEDICINE HUMAN RESOURCES

Job Location Detail: Hybrid Eligible - Minimum 2 days in office a week

Posting Date: 11/13/2024

Closing Info: Open Until Filled

Salary: $6,500 - $7,000 per month

Shift: First Shift

Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230701_a11y.pdf)

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

The UW Medicine Human Resources Workforce Management Systems (WMS) department is a shared services organization that supports all of UW Medicine Health System (UWMHS), including Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), UW Medicine Primary Care (UWMPC), Faculty Practice Plan Svcs (FPPS), Airlift Northwest (ALNW), and UW Medicine Shared Services. WMS is responsible for the ongoing support and maintenance of HR infrastructure and applications which support all of these institutions, along with the implementation of new HR services and processes that are used to support and further the UW Medicine mission.

Under the general direction of the Manager for Projects and Reporting, the Analyst will partner with HR team members to provide a structured foundation to effectively and efficiently manage incoming and active projects within the project portfolio through the use of re-usable standards and streamlined processes, including needs assessments, project scoping, development of work plans in appropriate level of detail for the project size. The Analyst is responsible for working with HR Directors, HR staff, and customers to ensure that the solutions implemented by HR consistently meet the needs of our customers. The Analyst is a driver behind UW Medicine HR’s continued growth and success in becoming the employer of choice; with our commitment to continuous process improvement, the Analyst will help implement strategic initiatives for improved efficiency and productivity.

To support this work, the Analyst must be detail-oriented, highly organized, and an excellent listener and communicator who can communicate responsibilities and expectations to project team members and business owners; manage daily work assignments; identify and manage issues, risks and decisions; and ensure quality deliverables and outcomes.

DUTIES AND RESPONSIBILITIES HR Project Analyst [80%]

• Works with HR leaders, business owners and other clients to define and document business cases for HR project requests, including clear definition of business needs, alignment to strategic objectives, benefits, and KPIs. • Assists in facilitating scoping and requirements sessions with stakeholders. • Performs requirements analysis and verification to ensure that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable. • Manages requirements traceability information, and tracks requirements status throughout the project. • Identifies, documents and tracks issues through to resolution. • Effectively escalates identified issues and risks to supervisor, as needed. • Drafts communications and status updates to be shared with leadership, customers, and business stakeholders. • Supports development of testing scope and test cases; assists with executing unit, end-to-end and user acceptance testing. • Assists with impact analyses when project change requests are initiated. • Documents projects and process improvement efforts (via workflow diagraming, gap analysis, etc.), selecting appropriate documentation methods for complexity of the project and the target audience. • Establishes credibility and builds trusting relationships with business owners, customers, and leadership. • Effectively uses tools, templates, standards and reports to support HR Analyst functions. • Participates in feasibility studies, vendor selections, and proposals for evaluation by appropriate key stakeholders.

HR Processes and Technologies SME [15%]

• Develop extensive insight across HR processes (both within and external to Workday HCM) and adopted technologies and consistently apply this end-to-end perspective in conjunction with meeting the service delivery objectives of the UW Medicine HR team. • Identify process improvement opportunities to deliver enhanced customer services to the organization. Identify and develop relevant content for organization-specific training and development that may be added to the working repository of knowledge content.

General [5%]

• Contribute to an outstanding customer-service environment, including strong collaboration with key stakeholders • Apply tact and diplomacy when dealing with customers • Continue professional development in order to keep abreast of emerging technologies, methods, and best practices. • Attend team and departmental meetings as appropriate.

Lead Responsibilities:

Peer Leadership: Must have ability to organize and lead a group of their peers; including being comfortable identifying and assigning tasks, verifying status, and escalating when needed

MINIMUM REQUIREMENTS

• Bachelor's Degree in a technology field, a business-related field, or other discipline in a related field of study (e.g. Business, Finance, Technology). • 2+ years of progressive HR Analyst or Project Management experience, including: • Executing progressively more complex business analyses including scope definition, requirements gathering, business process re-engineering, etc. • Defining and translating users’ requests into effective, functional/non-functional and technical specifications and documentation. • Taking personal responsibility for meeting customer commitments and correcting customer problems. • Demonstrated ability to support and participate in cross-functional, cross organizational work groups to implement projects or organizational changes. • Experience developing traceability matrices from requirements and assisting with user testing of a software solution. • Collecting, compiling, and analyzing quantitative and qualitative data.

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. ADDITIONAL REQUIREMENTS

• Excellent listening, English written and oral communication abilities, and presentation skills, to articulate vision and translate complex issues into comprehensible ideas and concepts across organizational boundaries with both technical and non-technical audiences. • Strong interpersonal skills with the ability to work effectively with a diversity of personalities. • Flexibility with proven ability to respond to shifting priorities, demands, and timelines through analytical and problem-solving capabilities. • Strong organizational, multitasking, and collaboration skills in various work environments including complex, matrix environments. • Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence. • Proficient computer knowledge (e.g. Common Operating Systems, proficiency in the specific Microsoft tools used by UW Medicine HR Analysts: Excel, Word, PowerPoint, Visio, and SharePoint.). • Internal motivation to be action oriented and results driven with ability to adapt to change. • Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective. • Ability to learn, understand, and apply new technologies. • Values consistent with those of UW Medicine's mission to improve the health of the public, that HR supports by creating a workplace environment that makes UW Medicine the Employer of Choice for top talent at all of our entities.

DESIRED QUALIFICATIONS

• 1+ years hands-on functional experience in Workday HCM • 1+ years experience working in HR

WORKING CONDITIONS

• The work may be performed during the department’s core business hours; either by telecommuting or in an office environment, based on the team’s business requirements and manager approval. • Some off-hours and weekends may be needed to resolve problems and respond to emergencies. • Is expected to meet in-person as directed by manager. • Because of the physically separated sites for UW Medicine, this position requires the ability to travel to alternative work locations as needed.

Application Process: The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you log into your “My Jobs” page. If you choose to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

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