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Robert Half Help Desk Analyst II in Seattle, Washington

Description

Robert Half is searching for IT Administrator who can support a pharmaceutical client based in Seattle, WA. This IT Administrator will help migrate email accounts in assistance with the organization's recent acquisition. This position is a contract opportunity that is 3-4 months and is 100% remote but 1 week onsite to start. Apply Now!

Job Details:

Schedule: Monday – Friday 8AM-5PM PST

Duration: 3-4 months

Location: 100% Remote but 1 week onsite at the start

Pay: $35-40/HR

Job Duties:

  • Assist with installation, configuration, and ongoing usability of IT systems

  • Provide daily network, server, and systems support and monitoring

  • Troubleshoot hardware, software, and network issues remotely and via phone

  • Windows server, server application, and O365 administration and user management

  • Manage security options to maintain privacy, security, and regulatory compliance

  • Take ownership of issues reported and see problems through to resolution

  • Research, diagnose, troubleshoot, and identify solutions to resolve customer and system issues

  • Follow standard procedures for proper escalation of unresolved issues to the appropriate support channel

  • Provide prompt and accurate feedback to users

  • Ensure proper recording and closure of all support and project tickets

  • Document specialized knowledge and solutions in the form of knowledge base tech notes, procedures, etc.

    Requirements

  • 3+ years of experience in an IT Administrator position or related role

  • Thorough knowledge of computer systems and IT components, including laptops, Apple mobile devices, Windows 10/11, on-prem Active Directory, O365, and Microsoft Teams

  • Excellent server and application troubleshooting skills

  • Effective remote support and deployment via tools such as Manageengine Endpoint/Desktop Central, Connectwise Automate, or Teamviewer.

    Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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