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University of Washington HEALTH INFORMATION TECHNICIAN 3 in Seattle, Washington

Req #: 186306


Posting Date: 01/13/2021

Closing Info:

Open Until Filled

Salary: $2,956 - $3,821 per month

Shift: First Shift

Join our award-winning team at University of Washington Medical Center (UWMC). Among the top medical centers in the United States as rated by U.S. News & World Report's "America's Best Hospitals," UWMC prides itself on compassionate patient care as well as its pioneering medical advances. UWMC has even been named the No. 1 hospital in the greater Seattle/Puget Sound region in the U.S. News & World Report's first-ever Best Hospitals Metro Area rankings. UWMC is operated by the University of Washington (UW) and serves as a training site for UW’s School of Medicine. The University of Washington is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoy outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.

UWMC Radiology Support Services has an outstanding opportunity for a full time day shift HEALTH INFORMATION TECHNICIAN 3.

This position is responsible for providing radiology images, service, & information to hospital staff, patients & outside facilities including law enforcement and attorneys. Maintain confidentiality adhering to UWMC policies and procedures with strict attention to accuracy and detail. Work independently preventing and resolving complex problems in coordinating the availability of images & information. Communicates potential and unresolved problems to supervisor or lead in charge. Maintain statistical data and logs for budget expenditures. Extensive training and knowledge of the various radiology exams and anatomy is necessary as well as good interpersonal skills. Facilitate & communicate corrections of patient related information to appropriate areas. The following functions and tasks do not include all that are possible in this work nor do they limit the assignment of allotted tasks.

Job Duties and Responsibilities:

Receive, register, and create folder for images received from outside sources into RIS/Imagecast for tracking purposes. Digitize any selected outside films for long term availability on PACS. Provide UWMC images/films to outside sources assuring that a legal signed release is completed and documentation of where images are loaned. Scan completed releases into retained dept. records. In legal cases interface with law enforcement & attorneys and assure proper procedures are followed. Provide images, schedule, and bill for copies or burn images onto CD’s at no cost to patient. Utilize and expedite delivery of images to requested sources via Fed-ex, Shuttle, US Mail, or hand delivery by patient or courier. Serve as a primary contact person to provide accurate information regarding policies and procedures for Radiology Records and related computer system such as PACS/RIS. Investigate incomplete/in-accurate cases ordered for proper action such as release paper works. Import outside CD, images using TeleRAD, lifeIMAGE, BEAM and eMix. Transfer/Import images including scheduling in RIS and merging in PACS. Answer phone calls. Handle technical and medical information in a variety of formats electronic/paper including basic trouble shooting of RIS/PACS and related computer system issues. Act as Acting Lead when the Lead is on leaves. Coordinate research requests from outside agencies and internal departments to access patient records. Prepare and send requested patient images following appropriate and complete format. Assist in orienting and training new Physicians/Nurses/new staff regarding Radiology workflow. Perform basic trouble shooting of RIS, PACS and other related Radiology computer system. Interact with Law enforcement Officials and attorneys regarding release of information. Respond to patient questions following a variety of Radiology work procedures and methods including transfer of images via PACS and PACSCUBE. Understand and adheres to the National Patient Safety goals and described yearly by the Joint Commission. Perform other related job duties as requested.


Must be able to read and write on a level generally acquired through a high school education.

Ability to communicate verbally, including via telephones; ability to interact effectively with physicians, allied health professionals, physician's office staff, other department personnel, etc.

Ability to access, input, and retrieve information via computer. Must have previous information systems experience.

Course work in medical terminology or anatomy/physiology required.

Analytical ability necessary to assemble cases and solve problems.

One year of Medical Records experience is desirable.

Two to three months on the job training is necessary for full familiarity with department and UW Medical Center procedures.

Must have ability to climb stairs and ladders and stand for long periods of time.

Must have ability to perform moderate lifting.

Must have ability to work independently and prioritize work appropriately.

Must be able to see and hear.


Works in a general office setting where there are no discomforts due to noise, dust, temperature and the like.

Work involves pressure to complete work with efficiency and accuracy while dealing with many interruptions.

As an employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please view this page.

Minimum Qualifications:

Completion of a Registered Health Information Technician (RHIT) program AND eligible for registration as an RHIT AND one year of experience in health information management OR equivalent education/experience.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.