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Kimpton Hotels & Restaurants General Manager - Restaurant - Outlier in Seattle, Washington

General Manager - Outlier- Restaurant re-opening!

Seattle, WA

Re-opening for dinner to start, additional meal periods to follow.

Must have experience in fine dining.

We Offer:

Affordable medical/dental/vision plans (plus $100/month family plans!) (Blue Shield/Kaiser plans), matched 401k, bus/parking/commuter discounts, sick+vacation time, employee rate hotel+restaurant discounts in all of Kimpton+IHG, work perks website discounts, backup daycare, discounts on cell phone bill (att&t/t-mobile), tuition reimbursement ($1,000/year), daily family meals, much more! Best Place to Work culture recognition on Fortune Magazine, inclusive culture and supportive of women, BLM, LGBTQ+ community, commitment to internal promotions & development.

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

Create an exciting, innovative, and memorable dining experience for all guests by leading a well-rounded, knowledgeable front-of-house team. You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return!

Some of your responsibilities include:

  • Manage all supervisors in the Restaurant and lead daily line-ups and regular department meetings.

  • Implement new server, busser, host, and bartender training programs as well as training programs for new and existing management and hourly staff.

  • Foster opportunities for your team to learn, grow, and develop their skills. Identify talent and provide the necessary training as positions open.

  • Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and effectively problem solve.

  • Daily coordination of timely food production and kitchen cleanliness with the Executive Chef.

  • Coordinate service area maintenance with floor management, employees and any outside services. Schedule ongoing maintenance of the physical asset through capital planning as required in the budget process.

  • Collaborate with sales on contracted groups (intro letter, BEO's, billing, guest room blocks, group resumes).

  • Work directly with in-house clients and contracted to connect and create repeat guests.

  • Develop long term and short term catering sales strategy.

  • Produce and track internal sales goals and incentives for sales and catering.

  • Prioritize and participate in BEO meetings.

  • Meet the financial targets in the sales area by executing and enhancing the annual marketing plan, reacting quickly to new opportunities, running consistently high operation standards, and effective utilization of marketing funds.

    What You Bring

  • 3+ years as a Restaurant GM, Director of Food and Beverage in a luxury hotel environment.

  • Bachelor's degree in Hospitality/Restaurant Management, Business or equivalent field preferred.

  • Proven systems knowledge and experience with Aloha/Avero, Micros and ADP/eTime payroll or combination of these systems required.

  • Passion for creating and personalizing guest experiences!

  • Flexible schedule, able to work evenings, weekends, and holidays when needed.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (https://ihg.scene7.com/is/content/ihg/IHG_DAM/kimpton-hotels/2018-brand-pages/amer/pdfs/eeo-policy-kimpton.pdf) .

Be Yourself. Lead Yourself. Make it Count.

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