Massage Envy Front Desk Associate in Seattle, Washington

Part time 15-20 hours

As a front desk associate at this Massage Envy franchised location,* essential responsibilities revolve around providing excellent services to members and guests. These include:

  • Answering phone calls.

  • Setting and checking members and guests in and out for appointments.

  • Greeting members and guests upon arrival.

  • Promoting the Wellness Program.

  • Re-engaging inactive members.

  • Keeping management apprised of member concerns and following manager’s policies, procedures and direction.

  • Accepting constructive criticism in a positive manner and using it as a learning tool.

  • Upholding the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy.

  • Staying updated on retail products and promotions.

  • Recognizing and supporting team goals and creating and maintaining positive relationships with team members.

Qualified candidates will:

Education, Skills and Training:

  • Have a high school diploma or equivalent (GED).

  • Possess basic math and cash handling experience.

  • Have strong phone and computer skills.

  • Have previous customer service experience (preferred).

  • Be able to prioritize and perform multiple tasks.

  • Work cohesively with others in a fun and fast-paced environment.

  • Possess general knowledge of massage and esthetic services and modalities.

Communications and Personal Interactions

  • Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, and the franchised location’s management and team.

  • Maintain client confidentiality.

Personal Note Capitol Hill

Our Capitol Hill clinic is top rated in the state for the quality of our service and our fantastic Therapists. Our clinic manager was voted Manager of the Year for Massage Envy WA in 2015, and has been managing the clinic for 12 years.Check out our fantastic YELP reviews... we are a great place to work!

Hiring Details:

  • Hourly wage $15 plus commission and numerous sales bonuses

  • Benefits with longevity

  • Employee massages at reduced cost as well as bonuses in the form of free massages!

  • Employment growth opportunities

Part time 15 - 20 hours, varying shifts.

We have a strong, positive, customer service oriented team that is very cohesive and gets along well with each other!

Include a cover letter explaining why you would like to work in our clinic.

Clinic hours of operation: Mon- Fri 9am-10pm, Sat 9am-6pm, Sun 10am-6pm

*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.

Job ID: 2018-54734

External Company URL:

Street: 401 Broadway East

Street 2: Suite 204