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University of Washington FINANCIAL ACCESS SPECIALIST SUPVERVISOR in Seattle, Washington

Req #: 244562

Department: UW MEDICINE - FINANCIAL ACCESS CLEARANCE TEAM

Posting Date: 03/20/2025

Closing Info: Closes On 03/27/2025

Salary: $4,804 - $6,880 per month

Shift: First Shift

Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-summary-classified-staff-greater-than-half-time-20230701_a11y.pdf)

UW Medicine Patient Financial Access Services – Finance Access Clearance Team (FACT) has an outstanding opportunity for a FINANCIAL ACCESS SPECIALIST SUPVERVISOR. WORK SCHEDULE

  • 100% FTE (40 hours per week)

  • Mondays - Fridays; 8:0am - 4:30pm

  • Day Shift

  • Primarily 100% remote with occasional on-site assignments at UWM based on operational or training needs. DEPARTMENT DESCRIPTION

  • The FACT department coordinates the insurance clearance process for Inpatient planned and unplanned admits, for Outpatient Surgery, Clinic Procedures, high dollar Infusion, and/or Radiology high dollar Procedures, as well as, various functions associated with obtaining and verifying the insurance coverage and benefits for facility and professional services.

  • Our team values excellent customer service, timely response, accurate authorization, and courteous processing of calls. PRIMARY JOB RESPONSIBILITIES

  • Review resumes, conduct interviews, perform reference checks, and recommend candidate selection

  • Train and support new hire development

  • Set clear productivity standards and expectations for direct reports

  • Manage staffing assignments to ensure adequate daily coverage

  • Monitor performance of direct reports and complete annual evaluations

  • Implement corrective action plans as necessary

  • Conduct daily team huddles and weekly/monthly meetings to improve business

  • Address direct report leave requests per union contracts and departmental policies

  • Attend education and trainings sessions as identified and assigned through the ERC Leadership Development Program

  • Develop and implement corrective action processes and plans as needed

  • Review and approve direct report timecards

  • Maintain departmental personnel desk files

  • Communicate changes in insurance eligibility, benefits, payer policies, and appeals

  • Resolve issues with third-party payers, billing, denials, and service authorizations REQUIREMENTS

  • Bachelor’s Degree in related field

  • Four years of experience as a Financial Access Specialist

  • A High School graduation or equivalent and four years experience as a Financial Access Specialist and a UW Supervisory Skill Certificate may substitute for stated requirements ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. (https://www.uwmedicine.org/jobs) Join our mission to make life healthier for everyone in our community.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

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