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University of Washington FINANCIAL ACCESS MANAGER in Seattle, Washington

Req #: 234997

Department: UW MEDICINE - FINANCIAL ACCESS CLEARANCE TEAM

Posting Date: 09/06/2024

Closing Info: Closes On 09/12/2024

Salary: $6,691 - $10,037 per month

Shift: First Shift

Notes: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-contract-covered-exempt-20230921_a11y.pdf)

The UW Medicine - Financial Access Clearance Team (FACT) , located within the Patient Financial Access Services department, has an outstanding opportunity to hire a FINANCIAL ACCESS MANAGER (MANAGER OF PROGRAM OPERATIONS) .

WORK SCHEDULE

  • 40 hours per week, Day Shifts

  • Mondays - Fridays, 8:00 AM - 4:30 PM

  • Primarily a hybrid remote position, with the possible need to travel to onsite locations based on operational need and as assigned by the Patient Financial Access Services Department Director

  • Job responsibilities may require occasional travel to other UW Medicine hospital and non-hospital onsite campus locations

  • May require off-hours work including evenings and weekends and travel to multiple locations in UW Medicine for meetings and/or training POSITION HIGHLIGHTS

  • Under the direction of the Patient Financial Access Services Department Director of Financial Access, the Financial Access Manager ensures the prompt and accurate review of eligibility and benefits, obtaining pre-authorizations, pre-registration of patients, creation of cost estimates and collecting patient financial responsibilities

  • Implement process improvements and plan, organize, develop and manage the overall operations of the Pre-Service Teams

  • Be a part of a team dedicated to supporting UW Medicine where Patients Are First DEPARTMENT DESCRIPTION

  • The UW Medicine Financial Access Clearance Team (FACT) coordinates the insurance clearance process for Inpatient planned and unplanned admits

  • Our team values excellent customer service, timely response, accurate authorization, and courteous processing of calls PRIMARY JOB RESPONSIBILITIES

  • Oversight of members of the Financial Access Clearance Team, management of the operation of supervisors, leads and pre-service staff

  • Coordinate Human Resource activity for staff including in-services and new employee orientation

  • Responsible for payroll tasks such as Kronos-related activities; maintain vacation and sick time calendars; act upon direct report leave requests in accordance with the union contract/agreements, and departmental policies and procedures

  • Interview, hire, terminate, and institute performance improvement plans for staff

  • Maintain and update job descriptions based on job specifications

  • Conduct annual performance appraisals and recommend corrective action as necessary

  • Coordinate and administer personnel policies and procedures in conjunction with selection, orientation, training, assignment and staffing, evaluation, discipline and discharge of staff members in compliance with state and federal labor laws. Ensure all department policies, procedures and practices comply with UW Medicine policies and procedures REQUIRED POSITION QUALIFICATIONS:

  • Bachelor’s Degree in Business Administration, Science, Accounting, or other health related program

  • 4 years of management, leadership, supervisory and program management skills demonstrated by continuing professional growth in healthcare patient access, registration, financial counseling and clearance

  • Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. (https://www.uwmedicine.org/about/career-opportunities) Join our mission to make life healthier for everyone in our community.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

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