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Job Description

Finance Manager (Individual Contributor) – Loyalty and Customer

This role will support the strategy, execution, and optimization of our gift card and loyalty businesses. Key responsibilities include forecasting, planning, and providing insights and recommendations to leadership. The candidate is proactive, a creative problem solver, has excellent attention to detail, and is committed to building and refining existing processes. You love working with business partners across various teams to solve complex business problems in a fast-paced environment.

**This role is Hybrid, Seattle, WA - you must be willing to come into office 3 days per week - Tuesdays. Wednesdays, and Thursdays in downtown Seattle.

** This role is an individual contributor role - not a people manager role.

A day in the life…

· Collaborate with cross-functional business, finance, and analytics partners to develop gift card and loyalty plans, inclusive of gift card issuances and redemptions, loyalty program sales, event and promotion sizing, program investment, and customer trends

· Track and anticipate changes in business performance, proactively develop and recommend changes in strategy that best optimize for financial and customer health outcomes

· Support weekly and monthly business reviews that provide insight around current business and customer performance and create alignment around forward-looking forecasts and plans that can be actioned against

· Embrace and champion change with focus on implementing, editing, and improving processes within finance and the business

· Develop, size, and track offers in partnership with business and analytics teams, define a clear set of objectives and key results to measure the performance of activated offers

· Create materials that clearly and effectively communicate insights and recommendations through storytelling tools such as MS Excel, Power Point, and Tableau

· Collaborate and build credibility across the organization, where key partnerships include business leaders, cross function finance teams, gift card and loyalty analytics, and strategy teams

You own this if you have…

· 5+ years of related experience, retail preferred

· BA/BS Degree in Finance or Accounting, MBA or comparable experience preferred

· Proven experience in effectively managing the monthly budget/forecasting process

· Proven experience in using skills for analyzing, modeling and reporting financial performance

· Ability to identify areas of opportunity, collect data, establish facts, assess results, draw valid conclusions and present alternative solutions

· Demonstrated ability to manage priorities and timelines

· Excellent computer skills including Excel, SQL, Tableau, Anaplan, PowerPoint and database systems

· Ability to independently develop processes and deliverables from general direction

· Attention to detail, data integrity and accuracy

· Ability to work effectively under pressure

· Excellent verbal and written communication skills with the ability to facilitate discussions with leaders

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Washington: $80,000 - $155,000 Annually

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!