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Shimadzu Scientific Instruments, Inc. Field Service Technician in Seattle, Washington

Description Who are we? Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu\'s outstanding reputation and \"Excellence in Science.\" People dedicated to our mission have the largest impact on Shimadzu\'s continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide? What can Shimadzu offer YOU? Competitive Salary & Day 1 Benefits! Matching 401K & Profit-Sharing Program Flexible Spending/Health Savings Accounts Variable Pay Plan (Commission based roles & incentive-based roles) Generous Paid Time Off Plan Business casual Dress Attire & casual (jeans) Friday! Education/Tuition Assistance Program (graduate and undergraduate levels) Pet Insurance Optional Identity theft, legal pre-paid and critical care buy-up insurance benefits Generous company paid life insurance & short-term disability programs Corporate wellness program Hybrid work environment offered to qualified roles A work environment focused on diversity, inclusion & belonging Shimadzu is a Certified Great Place to Work! Employee Resource Groups for Career and Personal Development The individual in this position is responsible for a wide variety of service related support functions including, but not limited to, the repair, maintenance, and performance of IQ/OQ/PT of assigned products. The products are to include SSI owned demo equipment, instruments returned from customers and customer owned products. This position is responsible for learning how to repair, maintenance and installation of assigned products. This document attempts to communicate the traditional, physical and environment demands associated with this position. The company will consider reasonable accommodation including changing the way the job is traditionally performed whenever necessary to provide individuals with disabilities an equal employment opportunity. Providing repair and maintenance support on assigned products. (Daily) Accurate documentation and reporting of all repairs and product failures and when applicable providing design change and improvement recommendations. (Daily) Timely submission of all required paperwork and documentation as required. (Daily) Work closely with and under the direction of more senior service personnel & service supervisor in-order to obtain/learn the necessary skills required for future field service assignments. (Daily) Limited travel in the local region to include possible assignments in a neighboring region. (Weekly) This position\'s primary focus is to learn how to provide quality, efficient service to our customers and to support the regional staff in the performance of the same. Additionally, the individual in this position should learn required skills so they may accept a field service assignment within SSI\'s market area as desired. Technicians will not have an assigned region/territory at this level. Incumbent must have the aptitude to learn how to be proficient at effectively and efficiently troubleshooting and repairing instrument problems, performing installations, and providing, when necessary, customer and staff training. An associate\'s degree in Electrical Engineering or Technology with preferably at least one year of field or in-house exposure repair work. May include frequent bending, standing, stooping, walking, talking, sitting/driving for long periods of time and pulling/pushing of instrumentation/parts can also be expected. Incumbent must be able to lift up to 40 pounds routinely throughout the work day. Will also be required from time to time to as