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Description

Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure.

Our team is responsible for supporting the North America AWS Global Sales (AGS) organization. We are obsessed with delivering results for customers and supporting sales organizations to shape the direction of the business. We are a diverse, innovative team that loves translating data, insights, and anecdotes into action.The Business Unit Aligned Field Enablement (FE) Lead aims to unleash the field’s potential through learning that feels effortless, working backwards from a line of business leaders (e.g. North America, ISV, FSI, Retail & CPG, DNB). Our organization works to enable the OneTeam to meet their goals and exceed our AWS customers’ expectations as Trusted Enablement Advisors by 1) Leading discovery, business alignment, needs analysis, prioritization, and cross-functional interlock; 2) Curating, orchestrating, developing, and/or landing enablement initiatives; and 3) Monitoring and measuring the impact of enablement initiatives. A successful candidate has experience working in teams with strong strategic and operational capabilities.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Key job responsibilities

Key job responsibilities

• Translate business needs into a field enablement plan for the dynamic CSC organization.

• Perform detailed needs assessments in coordination with internal resources then create, develop, manage, and lead the successful execution of cross-functional programs in conjunction with Business leaders and other key stakeholders.

• Assist in the development of the strategic readiness plan, program management, and project management for field enablement activities

• Drive execution of the various onboarding and always-boarding initiatives and programs in your assigned area.

• Design and implement metrics to measure training programs impact, effectiveness, appropriateness, and utility.

• Review and manage the existing content library to determine opportunities to improve the learning experience, ensure the content is current and relevant and best technology is employed.

• Continually assess readiness gaps, and work with the appropriate stakeholders to quickly develop the right initiatives and programs to close them.

• Work with peers and leadership to scale area programs across North America

• Drive alignment, planning, and execution across the various workstreams and teams involved, ensuring effective communication, risk mitigation, and high-quality delivery

• Deeply understand the business context and requirements, translating them into a comprehensive enablement program plan with clear milestones, dependencies, and resource needs

• Proactively identify and resolve roadblocks, escalating issues as necessary to keep the program on track.

• A key part of the role is continuous stakeholder engagement, facilitating regular reviews and feedback loops to incorporate evolving priorities.

Basic Qualifications

• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field

• Experience with sales CRM tools such as Salesforce or similar software

• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications

• Experience working within a high-growth, technology company

• • Experience presenting to senior leadership
• • Experience influencing without authority
• • Implementing sales and/or tech sales training and enablement programs

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.