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Catholic Community Services Family Outreach Mental Health Professional (Clinician II) - CReW in Seattle, Washington


Program Description:Catholic Community Services’ Counseling, Recovery & Wellness (CReW) Program is a licensed community mental health and substance use treatment program and provider of the King County Behavioral Health Organization (BHO). The program serves individuals with mental illness, substance use disorders, or co-occurring disorders to help improve individuals’ quality of life. Individuals served are currently or formerly homeless, living in poverty, and have high barriers to participating in treatment. Services are provided in a variety of settings, including client’s homes, permanent supportive housing, transitional housing, homeless shelters and the streets. Our services promote a collaborative partnership with the person served, the development of opportunities for personal growth, a commitment to community integration, goal-oriented and individualized supports, and satisfaction and success in community living.

Position Description:The Family Outreach Mental Health Professional position is a collaboration between CReW and the Health Care for the Homeless Network to provide outreach, engagement, and linkages to families that are experiencing homelessness and have behavioral health issues in King County. The position will connect individuals and families experiencing homelessness or at-risk for homelessness at select homeless sites in King County who are most vulnerable and at risk to prevent or reduce more acute illness, high-risk behaviors, incarceration and other medical or crisis responses by increasing patient access to adapted health care services. Services will be provided from a harm reduction and trauma-informed care approach, utilizing motivational interviewing skills. This position will operate with a great deal of independence and so requires strong interpersonal relationship and communication skills, common sense regarding personal safety, creative thinking, multi-tasking and conflict resolution skills. Responsible for upholding a culture of privacy and security in highly confidential work environment (HIPAA covered entity service area). Complies with all Catholic Community Services of Western Washington (CCSWW) policies and procedures that involve access to and safeguarding of client Protected Health Information (all forms).

$54,600+ DOE. This is a full-time position with benefits and generous paid leave.


Outreach services to families in shelters

  • Visit family shelters and day centers to make contact with individuals and families and offering services.

  • Develop relationships with individuals and families in order to assess their service needs and responding with appropriate referrals and linkages to resources.

  • Dialogue with individuals and families and relate personal experience that will assist in building trust with them.

  • Use the strengths-based model to help individuals and families set long-term and short-term goals, and to convey messages of hope to individuals and team members that changes for individuals are possible.

  • Asssit individuals and families to reduce barriers to obtaining housing and providing direct support to access community resources such as personal identification, shelter, housing, entitlements, medical care, behavioral health treatment, etc.

  • Refer eligible individuals and families to more intensive case management or treatment programs when indicated, accepted and appropriate based on presenting behaviors, symptoms, strengths, needs and challenges.

  • Develop and maintaining productive relationships with all community partners, including other outreach, basic-need and shelter programs through timely and effective communication and participation in all required meetings and activities in order to prevent duplication of services and promote effective collaboration and access to resources.

  • Advocate for individuals and families living in shelters with a wide variety of other service providers.

  • Identify gaps and barriers in available community resources and advocate for systemic changes to improve quality and coordination of community services.

Behavioral Health Screening and Assessment

  • Conduct brief screenings to measure for behavioral health concerns such as the PHQ, PHQ-9, GAIN-SS, GAD-7, or PCL-C to identify need for referrals.

  • Complete initial intake assessments with adults or youth if requested and as needed to bridge gaps in accessing outpatient treatment with appropriate treatment programs. Assessments utilize DSM-5 diagnoses and functional assessments, potentially utilizing CANs and CA/LOCUS tools.

  • Offer crisis intervention to urgent and emergent family needs through utilization of non-violent de-escalation techniques.

  • Engage in suicide risk assessments and safety planning for individuals and family at high risk of harm to self or others, making appropriate referrals to higher level of care or emergency services when needed.

  • Consult with internal and external site partners about best practices and interventions for individuals and families struggling with behavioral health conditions.

  • Participate in psychiatric consultation, staffing and supervision for individuals with need for psychiatric medication monitoring. Communicate progress and concerns to the appropriate co-workers which may include a registered nurse and psychiatric practitioner.

  • Offer consultation to other shelter and day center staff or community partners on appropriate interventions, considerations or responses based on families’ presenting behaviors, strengths and needs.

General Responsibilities

  • Responsible for upholding a culture of privacy and security in highly confidential work environment (HIPAA covered entity service area).

  • Complies with all organization policies and procedures that involve access to and safeguarding of client Protected Health Information (all forms).

  • Represent the CReW program and Catholic Community Services to community stakeholders using effective communication and strategic partnerships to best leverage the program’s strengths and contribute to the success of the program.

  • Attend CReW staff meetings weekly and other meetings and clinical trainings as required.

  • Document services provided using clear, accurate and well-organized notes in an electronic health record system.

  • Track all expenses and mileages accurately, effectively and in a timely manner.

  • Participate in continuous improvement efforts by sharing perspectives in agency activities such as Quality Improvement reviews, staffing, or other means.

  • Seek assistance and report incidents to the right people at the right time.

  • Be able to organize weekly schedule, prioritize tasks, follow through on given assignments, demonstrate reliability in appointments with individuals, and accurately show documentation that work was done and completed within expected time frame

  • Additional duties as assigned


Minimum Qualifications

  • Meet or exceed qualifications for Mental Health Professional (as defined by WAC 388-877-0200: a person with a Master’s in Social Work, OR with a Master’s degree in one of the social sciences along with two years of experience in direct services under the direct supervision of a mental health professional).

  • A minimum of two years’ experience in work related to homeless services for individual/families with mental health conditions or substance use disorders.

  • Pass background check through Washington State Patrol.

  • Availability to work flexible hours (evenings or early mornings may be needed).

  • Proof of negative TB test within past 12 months or ability to complete within 6 months of hire.

  • Active Washington State Driver’s License with reliable transportation and proof of insurance coverage.

  • Experience providing services from harm reduction and trauma-informed care perspectives.

  • Ability to prioritize workload and responsibilities in timely and efficient manner both independently and in consultation with supervisor.

  • Ability to establish and maintain effective working relationships with staff, clients, and outside contacts from a wide variety of ethnic, socioeconomic and cultural backgrounds

  • Excellent oral and written communication skills.

  • Basic computer skills with ability to maintain up to date and organized records.

  • Demonstrate the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.

­­­­­­­­­­­­­­­­­Preferred Qualifications

  • Experience working with homeless families and youth.Chemical Dependency Professional credential (or Trainee).

Note to Internal Candidates:HR reviews internal compensation and determines increase based on their experience and also agency internal equity factors

Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer.

Please let us know if you need special accommodations to apply or interview for this position.

Job LocationsUS-WA-Seattle

Posted Date3 days ago(9/16/2020 9:45 PM)

Job ID2020-4908

of Openings1

CategoryBehavioral Health

MinUSD $54,600.00/Yr.