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Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

In line with our Leadership Principle, Success and Scale Bring Broad Responsibility, our vision is for AWS to enable the world in solving environmental and social challenges through the power of digital technology. We strive to create more than we consume, to provide the cleanest cloud infrastructure and services, and become the cloud provider of choice for builders who share our commitment to a sustainable future for people and the planet. The AWS Global Sustainability Customer Strategic Engagement (CSE) team builds scalable mechanisms to make relevant AWS environmental, social and governance (ESG) data accessible to customers, and looks around corners to anticipate future customer's ESG needs.

The role of our ESG Program Manager will provide hands-on support to execute our sustainability data center transparency strategy. There is room to grow in this role and we are looking for candidates who not only can dive deep data, subject-matter and processes in order to simplify, but also propose and implement new programs of work to serve our customers at scale.

Key job responsibilities

• Single threaded owner of several established mechanisms which enable CSE to interact and support internal and external customers with sustainability inquiries, including third-party rankings and ratings

• Drive continual process improvement to streamline operation of established mechanisms, increase efficiency and improve customer experience

• Work across business partner teams including AWS Infrastructure, Legal, Public Relations and WW Sustainability to influence priorities and drive alignment to increase the content and effectiveness of customer-facing mechanisms

• Write documents that work backwards from the customer which consider varying needs of customers across different teams and regions, and translate the desired customer experience into a roadmap

• Create and execute plans to deliver cross-functional programs and initiatives that look around corners for customers and anticipate their needs across environmental and social topics as they pertain to data center operations.

• Establish cadence and governance structure to ensure timely and meaningful review of progress against goals with cross-functionality business partner teams

About the team

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Seattle, WA, USA

Basic Qualifications

• Bachelor’s degree in business, technology, environmental or related field

• 3+ years of program or project management experience

• 3+ years of defining and implementing process improvement initiatives using data and metrics

• 3+ Experience in sustainability, ESG or supply chain procurement

Preferred Qualifications

• Excellent written and verbal communication skills

• Proven track record working cross functionally with tech and non-tech teams to develop and implement complex initiatives or business processes that deliver results

• Proven ability to engage with leadership, suppliers and customers

• Proven experience leading initiatives related to environmental or social sustainability

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $95,400/year in our lowest geographic market up to $177,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.