Work in Washington Veterans Jobs

Salary Range: $21.20 - $31.83 (Depending on knowledge, skills, abilities and location. Certain level jobs may be eligible for bonus, commission, and/or equity awards.) Posting Date: December 24, 2024 This job will be open and accepting applications for a minimum of three days from the date it was posted. Benefits* worth writing home about: Medical, dental, and vision coverage for employees and their families Life, disability and family Leave 401(k) and Roth 401(k) with employer match Wellness program, employee assistance program, "Commute Trip Reduction" (CTR) and various employee discounts Generous vacation, sick leave, 11 paid holidays, and 16 hours of paid leave every year for community service work Free employee checking account and employee home loan discounts *For eligible employees averaging 20 or more hours per week. EO/AA Employer including Vets and Disabled. Qualified applicants with arrest and conviction records will be considered in accordance with legal requirements. If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy. California applicants may click this link Fair Chance Ordinance for Los Angeles County to see additional information. Job Description Summary: POSITION SUMMARY: The Escrow Tax and Insurance Specialist II is responsible for monitoring and updating the Loan Servicing system with various insurance policy information (hazard, flood, optional, etc.), tax monitoring to include disbursements, research and reporting along with associated insurance functions on residential and consumer loans. This position also performs other Escrow Administration functions as assigned. In all interactions the Specialist must provide accurate and timely information with excellent customer service for both internal and external customers, adhering to applicable regulations and requirements. They are responsible for providing an outstanding customer service experience for loan customers, third party requestors and internal HomeStreet staff. The Tax and Insurance Specialist II is able to handle more in-depth, complex and confidential loan inquiries and work with a higher level of independence, participate in new employee training, procedure reviews and department projects which recognizes additional training, skills, experience and performance in this position. Job Details: PRIMARY FUNCTIONS: Follow established procedures in authenticating customers and ensure customer confidentiality. Process insurance policy renewals and cancellations on residential loans. Includes hazard, flood, and optional insurance. Process tax payments on residential loans. Includes delinquency tracking, assessment tracking, and miscellaneous tax disbursements. Monitor new loan set-up for: Accurate tax payees, due dates, and collection amounts in line with investor and regulatory guidelines Accurate coverage amounts, mortgagee clause, and deductible amounts in accordance with investor and regulatory guidelines. Accurate and timely payment of property taxes and insurance premiums through the following: Promptly contact insurance agents for the timely and accurate updating of policy information, to include deductibles and mortgagee clauses. Promptly contact taxing agencies for the timely and accurate updating of tax information, to include disbursement amounts, and accurate payee information. Able to research and respond to and provide information to customers (internal and external) on a wide variety of more complex mortgage Loan Servicing topics, to include: property taxes, insurance, optional insuran