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Nordstrom Engineering Manager - Store Checkout & Pay in Seattle, Washington

Job Description

Managers within Technology at Nordstrom help create an inspiring workplace where talented people are empowered to drive amazing customer experiences and business results. Through broad industry and practice knowledge and hands-on technical management experience, the Manager guides a team of professionals to execute strategy and tactics that deliver desired results.

As part of the Store Commerce Checkout and Pay team, the Engineering Manager plays a key role in building Point of Service application which enables Sales Associates to sell merchandise and services in brick and mortar stores. It includes building relations with ecommerce space to leverage enterprise capabilities. It is a fast paced environment as customers adopt new behaviors (including during the current COVID-19 situation) that requires quick-thinking, agility, flexibility in cross-team collaboration to deliver viable solutions for our customers in a short period of time. The space is complex with moving parts of modernizing services.

We have hybrid tech stack:

  • Windows 2016 servers, Win 10 front end, back end services on .Net 4.0, MS-SQL server, VB6 scripts and UI,

  • iOS Objective C

  • ReactJS, Typescript

  • Java apps 11 in docker containers on Kubernetes in AWS

  • Build/Version/Package tools Gitlab/GitlabCI, Gradle

A day in the life…

  • Assist in enhancing Store Commerce Org vision and strategies to support company goals and receive guidance from more senior leaders

  • Guide and motivate a highly talented team to deliver quickly and predictably, adjusting in an agile fashion to deliver efficient technical solutions aligned with business needs

  • Manage complex scope of work with multiple tracks in progress at a given time including operational excellence operating in true DevOps mode.

  • Contribute to architecture, coding, test plans, project plans, deployment planning and operations to drive excellence and lead team towards its goals

  • Employ continuous improvement methodologies across own team (e.g. quantifies impacts customer first, waste elimination, increased productivity, iterates quickly, shorten feedback loop, experience creating relevant KPIs)

  • Partner with Program, Product, and Business teams to establish short-term goals and long-term vision, including OKRs and other measurements of success

  • Connect with leadership and partners to bring back the broader business context to the engineering team, establishing how their work matters to the business

  • Develop growth plans with engineers based on opportunities, their interests, Nordstrom Competencies and our Tech Talent Framework

  • Ensure team has the tools, resources, and information they need to be successful

You own this if you have…

  • 5+ years of relevant work experience

  • A BA/BS in Computer Science or closely related degree or equivalent practical experience

  • 2+ years leading engineering team

  • A passion for serving customers via software delivery and growing engineers in their careers

  • Experience in Retail domain or distributed platform is preferred but not a requirement

  • Ambition to solve ambiguous problems and cross-over between several spaces

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away

  • Life Insurance and Disability

  • Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com at http://www.nordstrom.com/ .

Nordstrom Careers Privacy Policy: https://careers.nordstrom.com/#/contact-us/privacy

© 2020 Nordstrom, Inc.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

We’re a fast-moving fashion company that empowers our people to be innovative, creative and always focused on providing the best service to our customers. The retail industry is rapidly changing, and we have interesting, complex problems to solve every day – from developing cutting-edge technology and opening new stores, to designing fresh, must-have fashion.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain guru, we invite you to bring your unique talents and join our team. We’ve been on the Fortune™ 100 Best Places to Work list for more than 20 years because we reward great work, promote from within and celebrate diversity.

Our values are the core of who we are. They inspire our employees, delight our customers and bring our business to life every day.

CUSTOMER OBSESSED

We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEART

We treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGING

We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WIN

We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVES

We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!

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