Nuun EDI Analyst in Seattle, Washington
At Nuun, pronounced ?noon?, we have a simple and clear mission: Empower everyone to muuv (move) more! Our line-up of pure hydration products (drink tablets and powders) are optimized for life in motion and are formulated with the highest standard in mind and from the utmost quality ingredients. Our company?s culture and mission have been recognized by Outside Magazine, who named Nuun to its 2017, 2018 and 2019 ?Best Places to Work? lists. Do you want to join our Muuvement? To learn more, visit nuunlife.com or follow us at @nuunhydration or #nuunlife.
Nuun is looking for an experienced EDI Analyst to join our Customer Operations Team. This person will be responsible for managing third party EDI & API connectors to our Netsuite ERP system. This person will be responsible for onboarding new trading partners and maintaining current ones when changes or maintenance are required. They will manage all EDI/API implementation projects with trading partners, third-party vendors, and internal team members. Experience with distributors, 3PL?s, e-Tailers and Retailers is preferred. This person will also monitor for EDI/API related issues & errors and assist with daily support of the company?s transaction flow.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Work with trading partners to implement new setups, test new and existing trading partner data maps, and maintain the EDI procedures.
Leverage knowledge communication channels to monitor EDI & Shopify communication system and data flows and to troubleshoot and maintain systems, schedule jobs, EDI catalog.
Work independently with users to define business requirements; strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements within.
Conduct project meetings, performing project tracking and analysis.
Ability to meet corporate deadlines relative to implementation schedule
Maintain a working interface with the company?s ERP system.
Monitor EDI & API systems and respond to interruptions in timely manner.
Manage and reconcile all EDI & API connection error messages daily
Continuously explore areas for process improvements.
Document all processes per trading partner.
Conduct cross training within IT/Operations Department for overlap support.
Collaborate with Sales & Marketing on prioritization.
Work with accounting department for EDI non-compliance chargebacks
Coordinate manage and lead setup process of EDI/API with 3rd party warehouses and logistics partners.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associates Degree in relevant business or technical field
3 to 4 years of EDI experience is required
1-2 years of relevant customer service, supply chain, finance or operations experience a big plus.
Working understanding of SPS Commerce, Celigo Integrator.io and Netsuite ERP a plus.
Prior experience with order processing, preferably with major retail customers.
Experience entering and retrieving data on web-portals and various vendor sites
Experience with Vendor Portals
Self-motivated with a proven ability to learn quickly, multitask and work independently as well as part of a team
Strong attention to detail; Exceptional problem solving & analytical skills.
Ability to follow directions and ask clarifying questions
Strong organization and time-management skills
Ability to work in a fast paced and performance-based environment
Detail-oriented with the ability to define & prioritize tasks
Attention to detail and ability to quickly learn new technologies and tools
Excellent interpersonal, oral and written communication skills