Job Information
AtWork Personnel Services of Seattle and Tacoma Dispatcher in Seattle, Washington
Dispatcher Coordinator
Our client is the largest third-party logistics company based in the Northwest. They've been in business for the last fifty years Nationwide and internationally. Responsibilities ? Scheduling and dispatching drivers, work crews, vehicles, or equipment to appropriate locations according to predetermined schedules, customer requests, or immediate needs ? Review and respond to emails from both internal and external customers ? Review and prioritize daily workflow and expected customer and facility needs ? Accurate and timely communication with customers ? Advise the facilities and coordinators of any terminal and equipment issues promptly. ? Proactively request information from the facility level re: forecasting of any upcoming equipment needs ? Verifying that booking information, BOL information, container availability, vessel receiving, and vessel cut-offs are correct before dispatching Owner-Operators into the terminals ? Verifying that work orders have been input into MacMillan-Piper's proprietary system before dispatching Owner-Operators into the terminals ? Accepting or declining the facility dispatch request depends upon the validity of the information. ? Set of appointments and Quick Gates with the terminals for import loads where ever required. ? Ensuring equipment availability before dispatching Owner-Operators ? Dispatch Owner-Operators to the various terminals, facilities, and customer locations ? Coordinate delivery appointments with external customers ? Record container moves of all Owner-Operators for real-time representation of container locations and status ? Continuous coordination of container and chassis moves between facilities to ensure that equipment is moved as efficiently as possible. ? Coordinate Owner-Operator moves in an efficient and timely manner ? Daily review and reconciliation of facility yard reports ? The input of the Owner-Operator logs into the MP proprietary system ? Recording of all accessorial charges, including terminal standby, incurred by all Owner-Operators ? Tracking container free time to eliminate and minimize any per diem detention charges incurred Requirements ? Excellent communication skills to collaborate with others under any type of condition ? Ability to multitask with different, and sometimes conflicting, events happening at the same time ? You should be proficient with computer technology and able to learn company-specific programs and access GPS monitoring programs ? Ability to relay information and problem-solve in a fast-paced environment ? Must be able to pass drug testing and Background Checking