Navigant Consulting Inc Director - Revenue Cycle Management - Multiple Locations in Seattle, Washington

Navigant (NYSE: NCI) is a specialized, global professional services firm that helps clients defend, protect, and create value in the midst of transformational change or when facing significant regulatory or legal pressures. Enhanced by senior level engagement with clients, Navigant professionals provide services that extend from expert and advisory work through implementation and outsourcing. The firm combines deep technical expertise with business pragmatism to address clients’ needs in highly regulated industries including Healthcare, Energy, Financial Services and Construction.

Our team of more than 4,500 global professionals are bound through a shared commitment to excellence and purpose of enabling our clients to shape the world. There are several ties that bind regardless of an employee's role in the organization including:

  • We work on issues that matter to a lot of people, both today and tomorrow.

  • We navigate complexity and remove barriers so clients can focus on what they do best.

  • We are invigorated by a good challenge and don’t shy away from ambiguity or difficulty.

  • We anticipate where the world is headed based on our deep market insights.


The Healthcare Revenue Management Sub-Practice focuses on assisting their clients achieve the highest levels of efficiency, adapt core strategies to deal with dynamic market forces, optimize the deployment of financial resources and manage the risks of ever present 'unknowns'. The Revenue Management encompasses all administrative and clinical functions that contribute to the capture, management, and collection of patient service revenue. It involves core business processes that cross administrative, financial and clinical department boundaries. The Revenue Management begins and ends with the patient. It is optimized and improved through strategic initiatives that are embraced by leadership and consider organizational strategy, people, process and enabling technologies.


This role could be based in multiple locations to include: Chicago, IL; Minneapolis, MN; Denver, CO; Tampa, FL; Atlanta, GA; Washington, DC; Seattle, WA.


  • Manages at least two complex Revenue Cycle engagements concurrently and keeps teams and clients on track

  • Builds strong relationships and manages existing clients while growing the revenue cycle portfolio

  • Serves as one of the practice leaders developing the RCM staff with the lens of increased responsibility and promotion

  • Produces quality of methodology and engagement deliverables

  • Providing strategic analysis/assessments for our clients resulting in long term RCM transformational work

  • Working collaboratively within a team setting

  • Influences the team's direction and promotes the firm's core values with a lens towards becoming the #1 best in class revenue cycle consulting firm

  • Understands CDM methodologies, technologies and associated vendors

  • Leverages his/her strong data analysis abilities towards positive client outcomes

  • Mentors, develops and coaches new and existing staff.


  • Previous experience in selling revenue cycle and operation improvement solutions and Consulting Services to the larger Health Provider profit, not for profit and academic clients.. Minimum of 4yrs + experience in this capacity.

  • At least 10 to 15 years of sales and/or delivery experience at the executive levels of the health provider clients selling and delivering revenue cycle (back office, patient access, denials reduction, cost reduction, revenue cycle IT optimization and shared services) solutions into the healthcare industry with a proven track record of executive sales success.

  • Action-oriented, results -oriented, "take charge" attitude, capable of developing a strong business case for client action and the skills to bring those to close.

  • Track record of driving new client revenues in excess of $4 million annually.

  • Minimum 4+ years of first tier consulting experience developing and delivering revenue cycle and operational solutions into the healthcare provide with a proven track record of delivered success.

  • Experience working with EMRs across the revenue cycle discipline (preferably with Epic or Cerner)

  • Track record of delivering / overseeing healthcare programs in excess of $6 million annually.

  • Strong executive presence and professional image. High comfort level interacting with the highest levels of client leadership

  • A team player; a highly collaborative, team oriented process. Leads development of opportunities and management of team resources to grow the business.

  • Undergraduate degree required; master’s degree in business, healthcare administration preferred

Mental and Physical Requirements:

  • Frequently communicates with clients and coworkers and must be able to share information effectively

  • Strong conceptual, as well as quantitative and qualitative analytical skills

  • Flexibility and responsiveness in managing multiple projects in sometimes high-pressure situations simultaneously

  • Self-motivator with ability to work independently

  • Plan, direct, and coordinate work activities of others

  • Frequently travels by airplane, train or car as necessary to perform work at another location

The company offers competitive compensation packages including an incentive compensation plan, comprehensive medical/dental/life insurance, 401(k) and employee stock purchase plans.

Navigant does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Navigant and Navigant will not be obligated to pay a placement fee.

Navigant is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.