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University of Washington DESKTOP ENGINEERING ADMINISTRATOR in Seattle, Washington

Req #: 244570

Department: UW MEDICINE IT SERVICES

Appointing Department Web Address: http://uwmits_hires.uwmedicine.org/

Job Location Detail: Primary work location may be fully remote within the US or at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle

Posting Date: 03/20/2025

Closing Info: Open Until Filled

Salary: $7,875 - $9,625 per month

Shift: First Shift

Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, click here.

UW MEDICINE IT SERVICES has an outstanding job opportunity for a Desktop Engineering Administrator position.

WORK SCHEDULE

  • 100% FTE – 40 hours per week

  • Day Shift – UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 – 17:00 (PST), Monday-Friday DEPARTMENT DESCRIPTION UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.

    POSITION HIGHLIGHTS

  • 100% remote opportunity

  • Values-based work environment

  • Active departmental Equity, Diversity, and Inclusion Committee

  • 15 days of vacation your first year – Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year

  • 100% matching, 100% immediately vesting 403(b) PRIMARY JOB RESPONSIBILITIES

  • Responsible for specialized high-level activities that pertain to centralized/remote management of 25,000 end points in multiple Active Directory domains automating network management of user data, security, and distributed resources

  • Providing high-level customer support to End Device Support Specialists (EDSS) and other end users to ensure a highly available, highly secure, highly reliable, easy to use, distributed production computing environment comprised of multiple Active Directory domains

  • Providing high-level support for an environment comprised of a network of distributed hosts, enterprise level servers, departmental servers, and client end user devices

  • Promoting the implementation of ITS strategy, focusing on standard technologies, and providing the user community (including remote affiliates) with well-supported services and tools consistent with the standards and guidelines within UW Medicine

  • Providing high-level application access and security activities

  • Resolving high-level application performance issues

  • Providing primary support in process improvement and project coordination

  • Providing advice and consulations to partners, Systems Managers, Senior Computing Specialists, and operations personnel of varying levels of expertise REQUIREMENTS

  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field or equivalent education and/or experience

  • 4+ years technology experience should include:

  • 4+ years of progressively responsible experience with systems design, analysis, installation, configuration, maintenance, and troubleshooting of workstations, system software, and drivers in support of end user computing devices

  • 3+ years’ experience with systems administration, troubleshooting, maintenance-related programming, and production support

  • Demonstrated experience with SCCM Server administration

  • Demonstrated experience with virtual end devices and applications (preferably VMware and App-V)

  • Understanding of Active Directory architecture

  • Scripting experience (VBScript and/or ADSI to manage Active Directory)

  • Demonstrated project management skills

  • Experience in supporting the Microsoft suite of application software

  • Knowledge of local and wide area networks technologies

  • Experience developing and implementing distributed network file sharing and printing services

  • Demonstrated experience working with hardware and software vendors

  • Demonstrated experience supporting systems utilizing SQL, Exchange, Windows Terminal Server

  • Experience with large scale, complex systems

  • Demonstrated experience working with teams in the development and support of applications

  • Demonstrated communication skills and ability to work with personnel of various levels of technical background ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. (https://www.uwmedicine.org/jobs) Join our mission to make life healthier for everyone in our community.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

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