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One Workplace Design Studio Manager - Architectural Services in Seattle, Washington

The Studio Manager helps manage and oversee the Architectural Studio team in providing design & construction administration services for select projects in the US and Canada & Seattle/Bellevue corporate locations for our client’s portfolio. Reporting to the Program Director, this position is responsible for the day-to-day management of Designers and Project Managers. Essential Functions- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Oversight of Studio:

  • As leader of the studio, engages with client and vendor partners as primary point and accountable for quality service and overall performance.

  • Review project engagements and assign work based on individual skill and work volume trends.

  • Leads Studio huddles for regular review of status and work highlights from designers. Roll out reminders and highlights that need immediate communication to the Studio.

  • Work with Design Program Manager align with program practices, documentation, quality standards.

  • Manage and monitor team members process on projects and ensure that projects are achieving milestones and risks are being completely assessed and mitigated or communicated.

  • Ensure designers are providing effective regular communication with all parties regarding project status, including internal team, clients, vendors and other partners to ensure project deadlines while maintaining exceptional customer service.

  • Understands legal liability in providing architectural services and engaged license Architect when appropriate. Works with project managers to assess scope and requests at a regular interval to ensure the studio is practicing appropriate work.

  • Identify bottlenecks and escalate in a timely manner to ensure projects are not delayed unnecessarily. Coach team members on effective analysis of roadblocks and communication strategy to yield accurate and timely responses. Escalate to Program Director for review and handoff as needed.

  • Act as a mentor and work with Program Director to provide regular feedback for everyone through both formal Huddles and informal channels on performance and competency development.

Quality Control & Consistency

  • Technical expertise in design & construction drawing standards, design process, architectural specification, and construction administration documents.

  • Familiarity with building code and ADA applicable in various commercial office/interior conditions, TI project types, and renovations

  • Manages regular quality control touchpoints: audit sampling, final checks, design development review.

Ensure team is practicing standard process and protocols by providing feedback and monitoring performance through audits and review of work in progress.

  • Identify opportunities for improvement of existing processes and propose to Program Manager to update or create tools.

  • Identify inconsistent or unclear practices requiring cross functional resolution and engage Program Manager to develop resolution.

Budget & Profitability

  • Assist in yearly budget development based on year-to-date resource use and workload volume trends.

  • Manage execution of approved budget, prioritizing on time hiring and early identification of attrition to ensure profitability.

  • Ensures timely entry to MXT for all team members, with mindfulness to month end closeout.

  • Timely review and analysis of billable hours/individual work assignments in support of on time monthly invoicing

Working Relationships

  • studio designers, studio project managers, design program manager, design program director, FF&E planners, Architect, client, client representatives, client vendors.

Skills and Abilities

  • B.A. Interior Design, Interior Architecture, Architectural Studies, or relevant degree.

  • 10 years’ experience in interior design, architecture, or equivalent

  • Knowledgeable of drawing document standards, building code/ADA, architectural practice

  • Expertise at leading project communication and scope development directly with the client, and working with partners, GC, subcontractors.

  • Experience developing client drawing deliverables and/or other technical project documents

  • Experience managing workflow, developing project schedules, strategizing resolution to complex issues

  • Ability to lead a team effectively; leads by providing guidance and direction to achieve quality and customer service within project deadlines.

  • Preferred Experience: direct supervision of individual performance, systems furniture design & specification

Computer Skills

  • Proficiency with AutoCAD

  • Proficiency with Microsoft Office Products: Outlook, Word, Excel, Teams

CompetenciesDecision Quality; makes good and timely decisions that keep project schedules moving forward. Skillfully separates opinions from facts. Is respected by others for displayed good judgement. Optimizes work processes. Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Separates and combines tasks into efficient and simple workflows.Builds effective teams. Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Defines success in terms of the whole team.Manages Complexity. Drill down, gather data from diverse sources, sort through it, and still a strategy or solution in a simpler message. Willing to test the best option, share lessons learns along the way and keep the target clear and in focus. Directs Work. Trust and equip others get the work done. Understand empowerment by positive reinforcement, working side by side to teach when appropriate, and whittle down clear concise goals, directions, and expectations. Help others learn how to assess situations and break down work to direct themselves and others. Situational Adaptability. No problem or circumstance is too much. In the face of a changing landscape, you step forward and sort through the fires as they come and are comfortable wearing different hats. Different situations require a different approach and behavior, and you have experience and comfort being a chameleon.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Job ID: 2021-1987

External Company Name: OpenSquare

External Company URL: https://www.open-sq.com//careers

Street: 5601 6th Ave South

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