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Amazon Data Engineer , Customer Engagement Technology in Seattle, Washington

Description

As a Data Engineer on the Data and AI team, you will design and implement robust data pipelines and infrastructure that power our organization's data-driven decisions and AI capabilities. This role is critical in developing and maintaining our enterprise-scale data processing systems that handle high-volume transactions while ensuring data security, privacy compliance, and optimal performance.

You'll be part of a dynamic team that designs and implements comprehensive data solutions, from real-time processing architectures to secure storage solutions and privacy-compliant data access layers. The role involves close collaboration with cross-functional teams, including software development engineers, product managers, and scientists, to create data products that power critical business capabilities. You'll have the opportunity to work with leading technologies in cloud computing, big data processing, and machine learning infrastructure, while contributing to the development of robust data governance frameworks.

If you're passionate about solving complex technical challenges in high-scale environments, thrive in a collaborative team setting, and want to make a lasting impact on our organization's data infrastructure, this role offers an exciting opportunity to shape the future of our data and AI capabilities.

Key job responsibilities

  • Design and implement ETL/ELT frameworks that handle large-scale data operations, while building reusable components for data ingestion, transformation, and orchestration while ensuring data quality and reliability.

  • Establish and maintain robust data governance standards by implementing comprehensive security controls, access management frameworks, and privacy-compliant architectures that safeguard sensitive information.

  • Drive the implementation of data solutions, both real-time and batch, optimizing them for both analytical workloads and AI/ML applications.

  • Lead technical design reviews and provide mentorship on data engineering best practices, identifying opportunities for architectural improvements and guiding the implementation of enhanced solutions.

  • Build data quality frameworks with robust monitoring systems and validation processes to ensure data accuracy and reliability throughout the data lifecycle.

  • Drive continuous improvement initiatives by evaluating and implementing new technologies and methodologies that enhance data infrastructure capabilities and operational efficiency.

A day in the life

The day often begins with a team stand-up to align priorities, followed by a review of data pipeline monitoring alarms to address any processing issues and ensure data quality standards are maintained across systems. Throughout the day, you'll find yourself immersed in various technical tasks, including developing and optimizing ETL/ELT processes, implementing data governance controls, and reviewing code for data processing systems. You'll work closely with software engineers, scientists, and product managers, participating in technical design discussions and sharing your expertise in data architecture and engineering best practices. Your responsibilities extend to communicating with non-technical stakeholders, explaining data-related projects and their business impact.

You'll also mentor junior engineers and contribute to maintaining comprehensive technical documentation. You'll troubleshoot issues that arise in the data infrastructure, optimize the performance of data pipelines, and ensure data security and compliance with relevant regulations. Staying updated on the latest data engineering technologies and best practices is crucial, as you'll be expected to incorporate new learnings into your work. By the end of a typical day, you'll have advanced key data infrastructure initiatives, solved complex technical challenges, and improved the reliability, efficiency, and security of data systems. Whether it's implementing new data governance controls, optimizing data processing workflows, or enhancing data platforms to support new AI models, your work directly impacts the organization's ability to leverage data for critical business decisions and AI capabilities.

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Benefits Summary:

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan

About the team

The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, implementing, and monitoring a comprehensive data strategy. We also develop and apply Generative Artificial Intelligence (GenAI), Computer Vision, Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to customer service associate experiences and foundational technologies.

Basic Qualifications

  • 3+ years of data engineering experience

  • Bachelor’s degree in Computer Science, Engineering, or a related technical discipline

Preferred Qualifications

  • Experience with AWS data services (Redshift, S3, Glue, EMR, Kinesis, Lambda, RDS) and understanding of IAM security frameworks

  • Proficiency in designing and implementing logical data models that drive physical designs

  • Hands-on experience working with large language models, including understanding of data infrastructure requirements for AI model training

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,900/year in our lowest geographic market up to $205,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

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