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Whyyou'lllove Softchoice: We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what's good for our people and communities. The impact you will have: Helping our customers achieve their goals through solutions and services. The Customer Strategy and Solution Sales Team is accountable for the customer services sales strategy on select high-growth accounts and supporting Territory growth. We are thought leaders, champions of customer outcomes, and evangelists of our Softchoice strategy. As a Customer Solutions Lead for SMB, you will help customers reduce their spending, optimize their technology, and innovate business through our Professional, Managed, and Agility services focused on: * Business Consulting * Applications and Data * Collaboration and Productivity * Modern Infrastructure * Security What you'll do: Consultative Selling: * Demonstrate advanced consultative selling skills to identify and address complex business challenges faced by customers and propose solutions involving AI, Cloud, and Advanced Workplace. * Build and maintain trust with customers and partners through deep engagement and understanding of their business and industry trends. * Utilize sophisticated probing techniques to uncover customer business challenges and provide tailored multi-threaded solutions. Account Management: * Drive substantial growth and manage a diverse book of business focused on services, including advanced pipeline generation, accurate forecasting, and achieving sales quotas. * Qualify opportunities with precision and understand the progression and probability of deals within the sales cycle. * Create, maintain, and execute comprehensive account and close plans with a strategic approach. Value Proposition: * Clearly articulate the Softchoice value proposition and effectively present our advanced capabilities to customers and partners. * Own and deliver tailored proposals, ensuring they are relevant and impactful for diverse audiences * Demonstrate expertise in explaining the value of Cloud solutions for infrastructure, applications, and data, as well as Modern Workplace and Advanced Workplace Services. Managed Services: * Possess a deep understanding of our Managed Services capabilities and how they address complex business challenges. * Map right-fit Cloud and Workplace Managed Services offerings to solve specific, advanced business problems. Collaboration: * Work closely with Territory sales teams and leaders to ensure the Territory achieves overall success with services * Establish and nurture strong relationships with internal teams, including presales, delivery, and business development. * Act as a trusted advisor by maintaining a regular communication cadence with customers and partners, providing guidance through transitions, and ensuring successful adoption and sustained utilization of new solutions. What you'll bring to the table: Technical Solutions Fundamentals: * Demonstrate a robust understanding of utilizing technical solutions to address complex business challenges and meet organizational goals. * Ability to map right-fit Cloud and Advanced Workplace Professional Service To view the full job description,