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Volt Workforce Solutions Customer Service Representative (9123) in Seattle, Washington

Customer Service Representative (9123) in Seattle, WA at Volt

Date Posted: 7/9/2019

Job Snapshot

  • Employee Type: Contingent

  • Location: Seattle, WA

  • Job Type: Administrative/Secretarial

  • Duration: 48 weeks

  • Date Posted: 7/9/2019

  • Job ID: 183870

  • Pay Rate $17.0 - $18.0/Hour

  • Contact Name Volt Branch

Job Description

Responsible for screening incoming review requests for completeness of materials required to conduct the review of cases. For this job to be done well, we need someone with solid computer skills, outstanding customer service, and comfort using the telephone. No previous industry experience is required to do this job.

  • Screening incoming review requests for completeness of materials required to conduct the review of the case

  • Identifying appropriate providers for case review or examination assignments including: determining their availability for a review or examination assignment and obtaining information for delivery of the case to the provider if applicable

  • Contacting clients to resolve questions, obtaining information and records and/or materials needed for a case review, and resolving issues about active cases

  • Contact providers for resolution of any concerns and follow-up on requests as needed

  • Assist National team in additional ways necessary

Qualifications

  • 0-2 years of relevant experience

  • High school degree required, Bachelor's degree preferred

  • Ability to juggle several high priority tasks at once

  • Experience using Microsoft Suite (Outlook, Word, Excel)

Monday-Friday

Temp-Hire opportunity

Start times flexible from 6am-8:30am-8 hour days

Please submit resume for review to Bruce Anaya at Banaya@volt.com or call 760-710-3672

Volt is an equal opportunity employer

In order to promote this harmony in the workplace and to obey the laws related to employment, Volt maintains a strong commitment to equal employment opportunity without unlawful regard to race, color, national origin, citizenship status, ancestry, religion (including religious dress and grooming practices), creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, gender identity, gender expression, marital or parental status, age, mental or physical disability, medical condition, genetic information, military or veteran status or any other category protected by applicable law.

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