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Aerotek Customer Service Rep in Seattle, Washington

Description:

The Customer Care Specialist provides world class customer service experience. The Customer Care Specialist will be responsible for responding enthusiastically to emails, calls, social media, chats, text and product reviews. They will be responsible for providing expert product knowledge and supporting all areas of the business where a direct connection to a customer is present, including providing support for our website, marketing and events, and retail partners as well as fulfilling our product guarantee by evaluating product issues and providing solutions for runners. They will also gather data on opportunities for improvement in the customer experience to keep the business driving forward. They will be the first and last point of contact to resolve customer inquiries and concerns, ensuring conversations end with a surprised and delighted customer, every time.

Skills:

Customer Service, Microsoft Office, Clerical, CSR, Administrative

Top Skills Details:

Customer Service, Microsoft Office, Clerical, CSR, Administrative

Additional Skills & Qualifications:

Must Haves:

Typing Skills: 70-100WPM

Customer Service - 6 months minimum in retail, call center, or related

Tech savvy - comfortable on the computer

Strong communication both written and verbal

Nice to Haves:

Call center experience

MS Office and Excel

AA Degree

Interest in running or exercise in general

Experience Level:

Entry Level

Email RYAH COOK for additional information, rycook@aerotek.com

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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