Amazon Web Services Custom Billing Analyst in Seattle, Washington
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AWS Monetization is looking for a Custom Billing Analyst to support monthly operations of pricing and billing programs. The team member will partner with stakeholders to ensure participating customers realize intended benefits. An effective candidate will be a creative problem solver, committed to the team, and able to work around obstacles. The analyst will support customer inquiries and contribute toward immediate resolution as well as longer-term solutions. This team member will have an opportunity to innovate through process improvement and participate in cross-functional team initiatives.
Work with AWS customers to address billing issues and gather valuable feedback
Support monthly billing processes between multiple external and internal AWS teams by auditing billing data, providing data management, and pricing calculations
Proactively identify and implement operational improvements, enhancements, and system customizations that meet business requirements
Actively seek solutions to business/customer needs and suggest innovative solutions on behalf of the customer experience
Support recurring and ad hoc reporting for various internal/external stakeholders
2+ years of relevant professional experience - Skills in Excel
Verbal/written communication and presentation skills, including an ability to effectively communicate with both business and technical teams
Bachelor’s degree required, preferably in business, accounting, or a related field
Accounting experience with accruals and receivables
Experience with financial contracts and comfortable with contractual language
Strong attention to detail and excellent problem solving skills
Ability to communicate effectively across all functions and levels of the organization
Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects
Strong quantitative, analytical and organizational skills
Highly organized, have multi-tasking skills, and efficient in ambiguous situations
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Amazon Web Services
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