City of Seattle Custodial and Janitorial Support Supervisor in Seattle, Washington

Position Description

*Invitation to Compete #04-19 Custodial & Janitorial Support Supervisor Facilities and Capital Improvement Program * Full-time, 80 hours per pay period $33.08 - $40.20 per hour (2018 pay rate)

The application period for this recruitment will end at 5:00 p.m., Tuesday, January 22, 2019. Applications will be reviewed as they are received and candidates may be contacted for interviews throughout the open application period.

This is a regular, full-time, FLSA-exempt, and benefited position.


The Seattle Public Library is a dynamic urban library system that consists of the Central Library and 26 branch libraries, and is Seattle's center of information and knowledge and one of the most popular and valued services in the city. Library staff members are highly regarded by the public for their knowledge, quality of service, and caring. Staff members are committed to the Library's organizational values of respect, partnership, engagement, diversity, transparency, and recognition. In particular, they demonstrate respect, engage in partnerships, and are transparent in their communications and intentions. A strategic priority of the Library is to foster an internal culture of innovation which focuses on creativity, engagement, learning, and staff development. The Seattle Public Library is also firmly committed to Intellectual Freedom and the City of Seattle's Race and Social Justice Initiative (RSJI). To this end, all staff embrace Intellectual Freedom as a core value of the library and understand the role that the Library plays in creating a more equitable community with increased opportunity for historically marginalized individuals and families in Seattle. If you share these values and meet the qualifications, the Library invites you to apply for this position.

The Custodial and Janitorial Support Supervisor supervises custodial and janitorial staff to ensure quality cleaning and event support services for all library facilities. The Central Library and branch libraries are open seven days a week, including evenings and weekends and support a high volume of patron traffic daily. The Central facility has numerous meeting rooms and an auditorium for use by staff and the public. Many Branch Libraries also have meeting rooms for the staff and the public to use. These meeting rooms, auditorium and other areas will be scheduled and used for special events, lectures, book readings, meetings, and possibly small conferences.

The Custodial and Janitorial Support Supervisor reports to the Facilities and Capital Improvement Program Manager. This position is responsible for supervising one (1) Sr. Janitorial & Custodial Support Lead, one (1) Janitor Lead, and managing 27 Janitors and Custodians that provide event support and cleaning services in the Central Library and branch libraries during open and closed hours. Responsibilities include ensuring that library facilities are safe, functional, and attractive for public and employee use. Managing, organizing, and reviewing daily work schedules and activities for Custodians and Janitors. Identifying, developing, and implementing quality control standards and procedures for quality work. Assuring a workforce capable of performing effective custodial and janitorial functions by selecting, training, developing, supervising, evaluating and motivating subordinates. Assisting in the preparation of needed information and reports; by developing and overseeing budgets, purchase, and plans for operation improvements; and by identifying emerging needs for related services. Plus, maintaining inventory of cleaning supplies and equipment.

Job Responsibilities

  • Plan, develop, and direct the activity of custodial and janitorial services to Library buildings and facilities;
  • Establish and implement department policy and procedures; evaluate custodial service programs to ensure efficient operation; establish work standards; develop and implement department training programs;
  • Ensure compliance with safety regulations;
  • Establish standards for, and approve purchases of supplies and equipment;
  • Coordinate special requests for custodial services needs with Branch Team Leaders and other Library personnel;
  • Implement Library's recycling program;
  • Assure a work force capable of performing effective custodial and janitorial functions by selecting, training, developing, supervising, evaluating, and motivating subordinates;
  • Provide for the timely and effective performance of custodial and janitorial work by scheduling the work force and activities and by reviewing overall performance;
  • Maintain MSDS on chemicals and regularly instruct personnel on chemical interaction/reactions;
  • Contribute to the administrative effectiveness of the department by assisting the Facilities and Capital Improvement Program Manager in the preparation of needed information and reports. Qualifications

  • Must have at least three (3) years of experience, including experience managing the work of custodial and janitorial staff in a high-use public, commercial or institutional building. Managerial experience must include training, coaching and formally evaluating the work of janitorial/custodial staff. "Institutional building" means buildings such as hospitals, public schools, colleges, large nursing facilities, or other similar high-use, public environments.

  • A minimum of five (5) years of commercial or institutional custodial/janitorial experience that includes working in a public service environment, cleaning public restrooms, windows, stairs, hard flooring surfaces and carpets. Knowledge and experience with chemicals and methods used in custodial/janitorial function and knowledge of standards of quality work output. Knowledge of/or experience using Safety Data Sheets (SDS).
  • Experience operating commercial cleaning equipment, such as floor strippers, buffers, auto-scrubbers, high-speed burnishing equipment, pressure washers, steam cleaners and carpet extractors and the ability to train others in the use of commercial cleaning equipment.
  • Ability to prioritize and plan own work and that of others and to train and supervise subordinate staff.
  • Effective communication skills verbally and in writing. Excellent interpersonal and customer service skills and the ability to work respectfully, efficiently and cooperatively with others in a diverse team environment.
  • Proficiency using PC's, Microsoft Office applications, specifically Microsoft Word and Excel, Microsoft Outlook e-mail or similar, and internet applications. Ability to create and manage a large amount of data and statistics and use this data to create reports and charts. Experience using Microsoft SharePoint for internal online communications and information is desired.
  • Ability to work effectively as a lead/supervisor and as a member of a team depending on role/assignment.
  • Physical ability to perform the requirements of the job, including bending, reaching, kneeling standing, and lifting up to 50 lbs.
  • Must possess a valid Washington State Driver's license and be able to provide documentation of having a safe driving record. Additional Information

How to Apply

To be considered for this vacancy candidates must submit an online application via this bulletin and include:

  • A Cover Letterdescribing how your qualifications and experience meet those required for the position, and;
  • *Resume *

All application materials must be received by 5:00 p.m. on Tuesday, January 22, 2019.

If you have questions about this bulletin or general questions regarding employment at the Library, please call 386-4121 or email

The Seattle Public Library proudly promotes diversity and inclusion in employment programs.

If accommodations are needed during the selection process, please let us know.

Salary: $33.08 - $40.20 Hourly

Location: Seattle, WA

Job Type: Civil Service Exempt, Regular, Full-time

Department: The Seattle Public Library

Job Number: IC #04-19

Closing: 1/22/2019 5:00 PM Pacific

Agency: City of Seattle

Address: Seattle Municipal Tower 700 5th Avenue, Suite 5500 Seattle, Washington, 98104