Traffic Tech Inc. CSR - Logistics Operations in Seattle, Washington
We are Traffic Tech, the hardest working team in transport. We have one mission: to deliver the extraordinary, every time.
We are proud of our hard working and dynamic corporate culture. We believe that inspiring our employees and giving them opportunity for growth translates into better service for our clients. Each and every Traffic Tech employee is personally invested in ensuring our clients receive the most innovative, efficient and cost-effective solution available.Job Description
We are currently looking for a dedicated logistics and transportation professional to provide operational support to our sales teams in our Seattle office!
The CSR (Customer Service Representative) position is responsible for making sure the movement of freight across North America/Canada, or even across the globe, is coordinated and executed successfully according to our customer?s needs. We teach you the skills necessary to operate in the transportation industry by utilizing our own, proprietary technology. Our rapid company growth requires that we constantly add motivated, enthusiastic individuals committed to providing exceptional customer service.
Create and maintain Strong Vendor Relationships
Transportation Operations (Dispatching, tracking, and scheduling of orders)
Cost negotiation and carrier selection (OTR, IMDL and LTL)
Preparing required shipping documentation
Effective and professional communication with clients and carriers
Minor Accounting Functions
Previous logistics/transportation experience (1-3 years) in a 3PL environment preferred but not required, including knowledge of OTR truckload, including dry van, flatbed, reefer, etc.
High School Diploma
Customer service experience
Problem resolution skills, detail-oriented, high level of multi-tasking skills are a must
Possess professional phone mannerisms
Outgoing personality; high energy; flexible
Great attitude and desire to work hard while having fun
This is an exciting opportunity for well-organized self-starters with excellent interpersonal skills who enjoy a dynamic, fast-paced environment.
Traffic Tech provides full Benefit options, including Medical (Dental & Vision), Life/AD&D Insurance, Long-term/Short-term disability, 401(k) matching, etc.
Full-Time ONLY, Monday- Friday, and Training provided onsite.*This position is not offered remotely.