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YMCA of Greater Seattle Crisis Responder in Seattle, Washington


Our Commitment to Equity

The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.

Job Summary

Provides comprehensive, short-term crisis outreach services to children, families and young adults in King County experiencing a mental health or behavioral emergency. Stabilizes the initial crisis, provides intensive support and links the participant to ongoing formal and informal support systems. This position ensures children, families and young adults in King County are supported through and out of crisis situations safely and with minimal disruption to their lives. Children families and young adults leave the program stabilized with new skills, awareness of their strengths, and stronger systems of support.

This position is at the Social Impact Center Y, the social services branch of YMCA of Greater Seattle (YGS). The mission of the Social Impact Center Y is to accelerate young people’s ability to build safe, successful, and happy lives. Every year, we serve 5,000 children, youth, young adults, and families across King County with programs that aim to strengthen young people’s ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; ensuring stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center Y’s programs include housing, behavioral health, foster care licensing, violence prevention, education, and employment. Many of the young people we serve have had involvement in the foster care, criminal justice system, and/or homelessness systems.


  1. Available during scheduled shifts to be contacted and respond to after-hours Crisis Clinic referrals and provide and outreach within maximum of 2 hours.

  2. Provides immediate, short term, acute crisis intervention services to families in King County to prevent out of home care and psychiatric hospitalization for children and youth.

  3. Provides services in the homes and other community locations to meet the needs of the, families served. Meets with each family and child with appropriate urgency, intensity and frequency for the crisis situation.

  4. Provides short-term individual and family stabilization services and resource linkage, including risk assessments and safety planning, as well as providing parenting skills training, behavior management, de-escalation training and brief counseling when responding to after-hours crisis for enrolled clients.

  5. Develops and implements Child and Family Safety Plans and makes referrals to community resources that are sensitive to the family’s cultural, social and mental health needs.

  6. Utilizes the CALOCUS Assessment, case management software and approved documentation format to indicate client and family strengths, problem areas,recovery goals, objectives, interventions, andprogress.

  7. Documents interventions, exploration of least restrictive options, safety planning and collaboration with hospital social workers and family members.

  8. Uses de-escalation and problem solving with clients and families over the phone and in-person coaching the parents in the moment of crisis.

  9. Maintains a working knowledge of current trends and developments in the mental health field through continuing education and reading relevant materials.

  10. Reports all critical incidents and adheres to YMCA program policies and procedures

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  1. Master’s degree in social work, counseling or related field. Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered.

  2. One or more year’s post-graduate experience in providing short-term mental health services to youth and families from a broad range of cultures and social needs.

  3. Licensed or registered with an Associate License by Washington State Department of Health.

  4. Strong knowledge of risk assessments, crisis intervention and de-escalation, wraparound service delivery, parent skills training, safety planning, and case management.

  5. Training and experience in individual, family, and group treatment modalities. Ability to work in a team management approach.

  6. Computer proficiency, basic office software and case management/client tracking software. Strong organizational skills with an attention to details, timelines and follow-through. Ability to meet with clients at home and in the community, and to transport clients in a safe and effective manner. (Proof of adequate vehicle insurance is required.)

  7. Ability to work overnight, evenings, and weekends.

  8. Prefer knowledge of, and previous experience with, diverse populations (language, culture, race, physical activity, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.

You'll be a great fit for the Seattle Y and the Member Engagement Team if you:

  • Thrive on working in a collaborative environment

  • Are very adaptable

  • Have high ownership and strong work ethic

  • Are a great problem solver who can think on your feet

  • Truly enjoy being of service to people

  • Like being part of a team that cares about one another as people and enjoy working together

  • Want to know that the work you do contributes to building a better, stronger community for all

Starting pay: $18.30/hr (wait time/indirect service), $32.00/hr (direct service)

At the Seattle Y, we are an inclusive organization of people with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility. We also believe in supporting the wellbeing of our employees and offer a free Y membership as a benefit of employment.

Become a leader on our team at the YMCA of Greater Seattle where we promote a continuous learning environment and career opportunities.

“YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran , or any other status protected by local, state , or federal law.

We are a drug & alcohol-free workplace; all job offers are contingent on the results of a background check and (on applicable jobs) drug screening, including screening for marijuana. We participate in the Federal E-Verify system.

If you need assistance of any kind with the application process, reach out to or the HR department at 206.382.5082.”

CALOCUS, de-escalation, Family Safety, psychiatric hospitalization, Crisis, intensive support, awareness,


Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.


  • Respect

  • Responsibility

  • Honesty

  • Caring

  • Passion for Excellence


Job Locations US-WA-Seattle

Posted Date 1 week ago (2/15/2021 11:00 AM)

ID 2021-11248

Type Regular Part-Time

# of Openings 2

Location Social Impact Center YMCA - 909 Building

Category Behavioral Health

Address 909 4th Avenue

Minimum compensation USD $18.30/Hr.