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Washington State Correctional Records Technician (Tolling Unit) in Seattle, Washington


Correctional Records Technician Administrative Operations Division - Tolling Records Unit Seattle, WA

NOTE: This position is currently telecommuting on a full time basis, however this may be subject to change in the future.

**The salary listed for this position does not include the 5% premium pay for positions based in King County.

Department of Correction offers free ORCA cards to all employees who are permanently assigned work in King, Pierce and Snohomish counties. **

The Department of Corrections (DOC) is seeking a highly motivated and qualified individual for a permanent Correctional Records Technician (CRT) position with the Tolling Records Unit. This position is located in Seattle, WA.

The Tolling Unit enters, audits and/or interprets on behalf of the Agency, statewide tolling activities which generate a scheduled end date (SED) from community supervision. The SED ends the agency's jurisdiction for supervision for individuals being supervised in the community.

Agency Profile:

Our mission at the Department of Corrections (DOC) is to 'improve public safety by positively changing lives'. With a vast number of innovative sustainability programs, and evidence-based practices used to reduce recidivism, Washington State is highly regarded as a strong leader in the field of Corrections. For additional information about the agency, please visit

To be considered for these positions, please attach the following to your online application:

  • A detailed, chronological resume, and
  • Letter of Interest that outlines how you meet the qualifications for these positions.
  • A minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. Duties

As a custodian of offender records, the Correctional Records Technician (CRT) enters, verifies, and ensures offender's tolling and sentence structure information is in compliance with appropriate laws and agency policy for individuals under the jurisdiction of the Department of Corrections for appropriate supervision within the community. Accurate tolling is necessary for the calculation of return and revoke time for confinement of certain sentence types. The CRT contributes to the agency's mission to improve public safety by completing second and final audits, by reviewing the offender database information against the source documents, and resolves any issues from the sentence computation.


  • Audit, review and verify accuracy of tolling for individuals under DOC supervision.
  • Audit, review and verify the accuracy of tolling for individuals currently incarcerated on CCP Return, CP Terminates and DOSA Revokes or DOSA reclasses.
  • Audit and reconcile tolling for individuals under DOC supervision in pre-hearing status and at 60 days prior to the established SED.
  • Audit and reconcile tolling for individuals under DOC supervision when requested by DOC staff.
  • Provide support to the Violator Unit, Hearings Unit, Return/Revoke Unit with regards to reviewing and reconciling tolling for individuals under DOC supervision SEDs for accuracy, credits, and jurisdictional issues.
  • Will ensure agency databases reflect the SED as calculated by the tolling activities by updating the User Provided SED in OMNI and appropriate.
  • Review tolling prior to entering tolling movements into OMNI after receiving emailed requests from CCD staff.
  • Enter OMNI supervision activities to start or end tolling. In addition, edit/delete tolling activities as needed.
  • Complete appropriate paperwork effecting SEDs and closure of causes.
  • Ensure appropriated paperwork is placed into appropriate databases (OnBase, S-Drive, and I-Drive).
  • Interpret Supreme, Appellate, and Superior court decisions, RCWs, WACs and ISRB redeterminations in order to properly compute or re-compute the SED for individuals under DOC supervision.
  • Prioritize and respond to requests from the Tolling Help and CCD Tolling Review email mailboxes in compliance with established timeframes.
  • Testify in court as an expert witness regarding the validity of individuals under DOC jurisdiction records and SED.
  • Maintain electronic files. Qualifications

Required Qualifications:

  • High School Diploma or equivalent.
  • Two (2) years' experience maintaining or processing files, such as legal files, property files, grievance files, administrative files, medical files, parole files, counselor files, or custody files, in a governmental law enforcement office, court setting or an adult or juvenile correctional agency.
  • Must respect and maintain confidentiality.
  • Demonstrated ability to effectively communicate with co-workers, the public, and/or criminal justice agencies.
  • Demonstrated ability to analyze and solve problems under highly stressful or adverse situations.
  • Demonstrated ability to learn and utilize computer based applications in the performance of job duties.
  • Maintain knowledge of Washington Sentence Structure, Records Procedures and DOC Policy to ensure jurisdiction for supervision. Special Requirements: Must maintain dependable and reliable internet connection due teleworking requirements of this position.

Preferred/Desired Qualifications:

  • One (1) or more years of demonstrated entry and reconciliation tolling ability in the department's offender electronic database.
  • College-level course work in criminal justice, business administration, accounting, social science, or a related field.
  • Knowledge of criminal history document processing.

Application Process To begin the online application process:

  • Click the green 'Apply' button on the job posting and sign in or create an account.
  • Complete your application.
  • Please be sure to attach the following to your application:
  • A cover letter outlining your qualifications,
  • A detailed chronological resume; and
  • At least (3) three professional references - A professional reference is identified as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
  • Click "Accept & Submit" to submit your application.

*Incomplete application packages may disqualify an applicant from the application process. *

We are looking for evidence in your application materials that you have the experience, skills, and abilities indicated in this job posting. Qualified applicants whose responses most closely match the requirements of this position may be invited to interview. Carefully review your application before submitting. All information may be verified and documentation may be required. The initial screening will be solely based on the contents and completeness of the application materials submitted. Supplemental Information

Mission: The mission of DOC is to improve public safety by positively changing lives.

*Our Vision: Working together for safer communities*

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

*Our Core Values:*

  • Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.
  • Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.
  • People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.
  • Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
  • Supporting people's success: Corrections is committed to our community – understanding individuals, instilling hope, embracing change, and providing opportunities For additional information about the agency, please visit


  • Please include a minimum of three professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates. *Phone number *AND_ email address are required for all professional references._

  • Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

  • Employees may work directly with or in close proximity to incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
  • We are committed to maintaining a drug and alcohol free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
  • Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
  • Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
  • Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment may also be required. Employment is not contingent upon test results.
  • This position may be represented by a Union Shop.

We are committed to hiring individuals who possess core diversity competencies:

  • Foster a positive attitude and openness toward the ever changing social and cultural makeup of the workplace.
  • Work effectively with people of different perspectives, abilities, disabilities, races, religions, ages, genders, sexual orientations, and social, ethnic and cultural backgrounds.
  • Respectfully acknowledge people's differences and recognize these differences as important and valuable.
  • Promote inclusiveness.
  • Be culturally sensitive and appropriate.
  • Respect and value diverse backgrounds and traditions.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email or call us at (360) 522-6563. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.

Salary: $3,446.00 - $4,509.00 Monthly

Location: King County - Seattle - S. Seattle, WA

Job Type: Full Time - Permanent

Department: Dept. of Corrections

Job Number: 2021-01523

Closing: 3/2/2021 11:59 PM Pacific

Agency: State of Washington

Address: View Job Posting for Agency Information View Job Posting for Location, Washington, 98504

Phone: View Posting for Agency Contact