Nordstrom Corporate Investigator - Loss Prevention in Seattle, Washington
We are a specialty retailer offering the very best of what’s next in fashion for men, women and children since 1901.
JOIN US WHERE IT ALL BEGAN.
Whether you design clothes or business strategies, crunch numbers, lead projects or write code, we have a place for you at our Seattle headquarters. And we think Seattle is a pretty great place to live. More than just rainy days and coffee, Seattle has it all — mountains and beaches, arts and parks, music and film. It's made up of quirky neighborhoods, award-winning restaurants, and thriving industry. Come see for yourself!
A day in the life…
As a Corporate Investigator in Nordstrom's Center of Excellence...
Build and deliver solutions to control internal and external losses through developing, initiating and resolving a variety of investigations
Rely on a mixture of available data, investigative tools, loss prevention systems, experience and judgement to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Achieve quality, efficiency and integrity standards for investigations
Communicates effectively in a variety of settings and adjusts to fit the audience. Exhibit a high level of proficiency and professionalism in your interview style including remote interviews
Prove a strong bottom-line orientation through ability to identify and evaluate potential loss situations and resolve cases in a timely manner
Prepare thorough and accurate documentation to support determinant actionEstablish and maintain effective relationships within Nordstrom and with outside partners
Pushes self and helps store level loss prevention and less experienced investigators achieve results, as appropriate, including training
Accept assignments that broaden capabilities by clarifying plans and objectives, balancing project assignments and standard duties, and ensuring timely delivery
Determine if an investigation interview with the subject(s) is warranted. Facilitate or conduct investigation interview, a majority conducted remote, and notify appropriate personnel
Maintain a high level of confidentiality
Assess and assist in emergency situations
You own this if you have…
A high school diploma, or equivalent
2 years experience in Loss Prevention (LP)
Proficiency in MS Office Suite of applications
A strong understanding of case management tools and exception based tools and data mining tools
A highly analytical mind and the ability to research questions and review facts to make accurate decisions
Strong verbal and written communication skills
A commitment to data integrity and accuracy
The proven ability to communicate effectively and develop relationships with various business partners both remotely and in person
The ability to work a flexible schedule based on department and store needs
*We've got you covered... *
We offer a comprehensive benefits package that includes medical, vision and dental coverage, a fabulous merchandise discount, an employer-matched 401(k) plan, employee stock purchase plan and much more depending on your role.
/We are an equal opportunity employer committed to providing a diverse environment. /
This job description is intended to describe the general nature of the work employees can expect within this particular job classification. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job.
Job: *Supply Chain
Title: Corporate Investigator - Loss Prevention
Requisition ID: 357991