Work in Washington Veterans Jobs

Established in 1985, The ALS Association is the only national nonprofit organization fighting ALS on every front. By leading the way in global research, providing assistance for people with ALS through a nationwide network of chapters, coordinating multidisciplinary care through certified clinical care centers, and fostering government partnerships, The Association builds hope and enhances quality of life while aggressively searching for new treatments and a cure. POSITION SUMMARY: A Care Services Coordinator is a navigator and resource for families living with ALS. A Care Services Coordinator assists those diagnosed with ALS and their caregivers in attaining their maximum functional potential. Acts as a liaison between patient/family, healthcare personnel, and community resources to ensure necessary care is provided promptly and effectively. This position reports to the Care Services Director and will be based in the state of Washington, preferably between North Seattle and Everett. DUTIES AND RESPONSIBILITIES: Program Delivery and Measurement Performs routine to moderately complex care management activities and patient advocacy across the continuum of care to facilitate and promote quality of life and minimize fragmentation of health care delivery. Manages an assigned caseload of clients to include, but not limited to, developing care plans, home assessment visits, ALS clinic support, outreach, and enrollment of clients. Perform assessments, clinic visits, clinical coordination, family education conferences, advocacy, and other related areas of need. Evaluate the client to identify limitations which impede daily living; record case notes on a timely basis; develop care plans and advocate the coordination of social/health services where needed. Identify short and/or long-term needs of people living with ALS and their families using established programs, policies, procedures, and guidelines. Work collaboratively as a liaison/team member between ALS Association and ALS Association Treatment Centers to ensure effective communication and continuity of care for patient services. Support Groups Plans and facilitates monthly support group(s) for clients/families; occasionally provide educational portion of monthly meeting; arrange for professional/expert topic speakers. Responsible for growth and function of support group(s). Administrative Functions Ensures that all materials provided and utilized are in accordance with National or Chapter policy and best practices. Maintains confidential document and computer-based files of clients' information and retrieval system for interrelated files and records. Prepares regular reports of activities; ability to format and proofread detail-oriented letters, memoranda, and reports using Microsoft Office programs. Public Education and Awareness Facilitate professional/educational in-service programs as necessary, acting as a resource to the community and other staff members. Collaborate with Development Team in promoting the Walk to Defeat ALS, as well as attend key special events. Maintain a polished professional demeanor, excellent interpersonal skills in dealing with all staff, Board members, organization clients, private corporations and/or public offices. Excellent organizational and time management skills are essential. Actively promote the Associations mission, services, programs, and events in the community. Other duties as may be assigned. QUALIFICATIONS: Bachelor's degree, preferred, in public health, social work, nursing or related field. Minimum 3 years' experience in health care or community service/relations setting which include assessments, care plan, ongoing advocacy, and high level of performance. Knowledge of Medicare, Medicaid, patient assessment skills, care planning, and case management preferred. Knowledge of clinical and ethical regulations.