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HCL America Inc. CONSULTANT in Seattle, Washington

CONSULTANT Washington4.5-8 YearsUSASR NumberHCLI/HCLI/2021/1607817Job Description (Posting).*8+ years of overall Dev experience*5+ years of relevant Dev experience*C# & F#, .NET or .NET Core MVC Framework*Strong knowledge in Micro Services with REST API*Strong knowledge in Integration patterns and application integration*ADO CCI/CD*Knowledge in Geneva Monitoring/ Alerting & Geneva actions (added advantage)*Currently employed with MS via vendor or just released would be a great fit.*This is an SRE role with heavy dev skills for product / service dev.(1.) To adhere to quality standards, regulatory requirements and company policies (2.) To provide support for on call escalations and doing incident and problem management (3.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team (4.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (5.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.QualificationBE/B.Tech (Hons)No. of Positions1Skill (Primary)Technical Skills (APPS)-Enterprise Dev and Integration - .NET-.NetEmployee GroupBusiness Line FTCityKing CountyEntityINFRAAuto req ID929357BRHCL America, Inc. is proud to be an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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