Laboratory Corporation of America Client Service Representative in Seattle, Washington
Answers all phone calls coming into the laboratory. Gives test information and test results. Responds to questions on testing or specimen requirements. Troubleshoots/ resolves client problems and concerns. Ensures STAT testing is resolved within allotted time frame, patient reports are resulted and sent to clients within a reasonable time frame. Performs various clerical duties as needed. Ensures critical results are reported to clients immediately.
High school diploma or equivalent. Typing at least 45 WPM and excellent telephone and customer service skills required. Some college level science courses and a minimum of six months in a medical setting preferred. Should be able to perform effectively under a high degree of pressure and stress due to workload and customer interaction. Must demonstrate good organizational skills and be detail oriented, excellent written and verbal communication skills, and good computer skills.
Monday - Friday 2:00pm - 10:30pm
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.
Laboratory Corporation of America
- Laboratory Corporation of America Jobs