Work in Washington Veterans Jobs

Description

We are a leading Personal Injury law firm based in Seattle, offering top-quality service to our clients. We're currently on the hunt for a diligent, extremely customer service-oriented New Client Liaison to join our rapidly growing team.

The New Client Liaison will serve as the first point of contact for potential clients, responsible for guiding them through the initial steps of their case. As the frontline of our firm, you'll help set the tone for the client experience, assisting in building strong relationships with our clients, enhancing the client service culture, and ensuring their needs are met in a professional and efficient manner.

Responsibilities:

• Respond to inquiries from potential clients and provide them with details about our services

• Conduct initial consultations with potential clients, gathering information and directing them to the right personnel

• Keep detailed records of client interactions

• Work closely with our legal and administrative teams to ensure client needs are met

• Follow up on leads to ensure potential clients are given adequate attention

• Handle sensitive information confidentially and professionally

• Contribute to client retention strategies

Qualifications:

• A minimum of 1 years of customer service or sales experience; experience in a legal setting is considered a plus

• Strong interpersonal and communication skills, both verbal and written

• Excellent organizational and multitasking abilities

• Ability to work both independently and as part of a team

• Proactive and able to keep up in a fast-paced environment

• Understanding of legal terminology and procedures, or the willingness to learn

• Proficiency in MS Office Suite

We’re searching for an individual who has a genuine desire to help others. If you have the requisite skills and experience, and a passion for ushering clients through the start of their journey at our firm, we'd love to hear from you. We provide an open, supportive work environment and plenty of opportunities for career development. Firm offers full benefits including 12 days PTO, 401k with matching, transportation stipend, quarterly bonus opportunity, medical/dental coverage, and a collegial work environment!

To submit your resume confidentially please send to Sam(dot)Sheehan(at)RobertHalf(dot)(com)

Requirements

Experience working in a professional services company

Customer Service experience

Fluency in Spanish strongly preferred

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .